Posted in Health Care 30+ days ago.
Works under the supervision of Dental Clinic Leaders and oversees the daily operations of assigned areas to ensure all customers are serviced promptly and information/documentation is complete and accurate.
Minimum Job Requirements
Knowledge, Skills, and Abilities
Excellent organizational skills.
Job Specific Duties
Serves as the lead, subject matter expert, and first point of escalation for the customer service team. Assists staff in resolving issues and handles escalated cases requiring advanced understanding.