Clinical Quality Improvement Coordinator at University of Oklahoma in Oklahoma City, Oklahoma

Job Description:

POSITION INFORMATION: Responsible for assisting with the facilitation of the Quality Program including activites such as monitoring, data collection, quality/performance improvement initiatives, reporting, and coordinating/monitoring complaints. To provide support and assistance to providers, clinical and administrative staff, and County Health Improvement Organizations (CHIOs) regarding quality activities. 

REPRESENTATIVE DUTIES:

1. 
   Quality Improvement Assessment.  Organize and performs medical record and clinic/site reviews related to quality/performance improvement focus studies, re-credentialing reviews, patient complaint investigation, clinical guidelines, and quality of care/risk management/patient safety initiatives.


2. 
   Assisting Performance Improvement Initiatives.  Assists with various quality/performance improvement initiatives, including assisting the clinic medical director and/or clinical staff in identifying potential projects, methods for gathering data to evaluate the potential areas for improvement, and recommending appropriate interventions to improve outcomes.  


3. 
   Accreditation Standards.  Assists with achieving and maintaining the standards for accreditation and other regulatory agencies.


4. 
   Survey Coordination. Coordinate various surveys (i.e. patient/physician/employee satisfaction surveys, etc.) in support of the goals of the Quality Department, and the strategic priorities.  


5. 
   Quality/Safety/Risk Assessment.  Assists in the identification and resolution of quality of care/risk management/patient safety/employee safety concerns, through the use of incident reports, complaints, chart reviews/site reviews, etc. and working with physicians, staff, patients and families to resolve issues.  


6. 
   Committee Participation. Assists with Quality Improvement and Risk Management Committee, AAAHC Steering Committee, and various other, as needed.


7. 
   Continuing Education. Plans, coordinates, and participates in provider and staff education initiatives.  


8. 
   Data Collection and Analysis.  Perform a variety of duties associated with the Quality Department to include the collection and analysis of data, to measure and evaluate processes, quality of care, clinical outcomes, etc.  Performs miscellaneous job-related duties as assigned.


9. 
   As Needed.  Performs various duties as needed to successfully fulfill the function of the position.

Education: Bachelor's Degree in Nursing, Allied Health programs, or related fields

Exprience:  24 months clinical health care experience in any of the following: direct patient care, medical record and clinic/site reviews; patient complaint investigation; clinical guidelines; research, and quality of care/risk management/patient safety issues.

Equivalencies:  Will accept equivalent amount of educaiton and directly related clinical experience (a total of 72 months of experience).

Skills:

• Applicant must possess knowledge of computer applications, data management and/or analysis


• 
  Proficiency in the use of Personal Computers, including MS Word, MS Excel, MS Access (or other similar database), MS Outlook, Adobe Acrobat, MS PowerPoint 
  
  


• 
  IDX and/or Meditech would be helpful
  
  


• 
  Strong communication skills (both oral and written)
  
  


• 
  Strong organizatonal abilities