This job listing has expired and the position may no longer be open for hire.

Business Project Advisor, Express Scripts at Cigna in Memphis, Tennessee

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

    POSITION SUMMARY

    This position would provide direction and management related strategic projects across multiple sites. This role is responsible for mentoring in the development of continuous improvements that drive business value. This position will be a key resource for training, mentoring and developing change agents, leading Value Stream Mapping and Kaizen events, implementing Visual Workplace and Standard Work at the site level and tying initiatives to the Organizational strategy. This person may manage cross-functional strategic planning projects, provide content/idea creation, develop strategic planning communications (verbal and written), and be responsible for managing and synthesizing strategic topics. They will be responsible for development and maintenance of site continuous improvement plans, communication plans, schedules and estimates.

    ESSENTIAL FUNCTIONS


    • Assist in Change Agent Training Development or Selection, Delivery Work with Patient Services Continuous Improvement resources to develop or select a Lean Six Sigma training module to develop select resources at each contact center site and in major functional groups as “Change Agents,” at least at the Green Belt level of knowledge. Deliver this training to select resources at the site level.

    • Mentor Change Agent – Continually meet with trained change agents to help reinforce specific concepts. Work with them individually on their development in Lean and Six Sigma concepts and as Lean Six Sigma leaders.

    • Lead Improvement Events (VSM or Kaizen) – Lead VSMs at the site level for key improvement areas, in coordination with other sites to avoid duplication. Lead kaizen events individually and in conjunction with Change Agents for change agent development purposes.

    • Implement Management System, Visual Management and Standard Work – Work with Director of Process Improvement and Quality and team to develop a construct for a organizational wide management system, including visual workplace and standard work. Implement this standard framework at a site level.

    • Provides business direction and project management for strategic and tactical projects at site level. Analysis of complex situations, distillation of the issues into options and driving to appropriate conclusions; Defines project/program scope, deliverables, work plans and decisions; Lead large cross-functional project efforts with all parts of organization

    • Manages tight deadlines, scope and converging opinions to solutions in timely manner; Ensures project delivers business operational needs and requirements;; Manages budget parameters as relevant.

    QUALIFICATIONS


    • Bachelor’s degree in related field or 14 to 18 years of experience

    • 5-10 years relevant experience with Bachelor’s Degree or Master’s degree and 3-45 years of relevant experience

    • Lean Certification at a Lean Expert or Master

    • Extensive project management skills using various programs to prepare and execute business plans

    • Microsoft office applications; Strong verbal and written communication and organizational skills

    • Must have managed all aspects of Lean Deployment at a site level, preferably a contact center

    • Ability to manage complex analysis from issue identification to proposal of potential solutions

    • Ability to travel as needed

     

    About Cigna

    Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

    When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make?  To see our culture in action, search #TeamCigna on Instagram.

    Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

    If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.





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