Retail Generalist Associate - FT - Chapel Hills Mall Area (Kelly Johnson Blvd. & N. Academy Blvd.) at Goodwill of Colorado in Colorado Springs, Colorado

Job Description:

Goodwill of Colorado is seeking candidates with production (for example retail, restaurant, hospitality or similar industries) as well as cash handling experience to become our Retail Generalist Associates for our Retail Centers. Career growth opportunities are prevalent within Goodwill. Grow your experience while serving your community!

Please Note:  This position is full-time and will require open availability (including evenings and weekends). Our operating hours are 9 am to 9 pm Monday through Saturday and 9 am to 7 pm Sunday.  Shifts for this position could start as early as 7 am and go as late as 10 pm. 

OBJECTIVE:

The Retail Generalist will have existing knowledge in retail products, merchandising, pricing and quality inspection. Acting as a back-up for all areas within the Retail Center, the Retail Generalist could be performing multiple tasks in different departments on any given day. These tasks include but are not limited to: donation receiving, processing both hardline and softline goods, working the sales floor and run the cash registers. The Retail Generalist will work both in a production environment as well as being active on the sales floor. The Retail Generalist will have contact with customers and will need to provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

RESPONSIBILITIES:

• Work closely with department supervisors to determine which areas are short-handed with staff or in meeting retail center goals.


• Accept donations from customers, to include loading/unloading of product ensuring that every item is handled with care to show respect to the donor and for the item.


• Sort and inspect donated items making decisions on quality and value of product and pricing it accordingly, researching value as necessary.


• Ensure that the sales floor is well stocked with product according to retail center policies and procedures.


• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer based point-of-sales system.


• Assist Customers with product questions while providing excellent customer service.


• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.


• Rotating/Pulling old/unsold product from sales floor ensuring that our product selection is always new.


• Help provide a safe working environment for you, customers and fellow employees.


• Cross-train in other departments/areas and act as back-up for other areas as required.


• Perform other duties as assigned.

QUALIFICATIONS:

• A pre-employment drug screen may be required for this position.


• High school diploma or equivalent preferred.


• One year experience in retail, product placement or merchandising is desired.


• One year of cash handling preferred.


• Have a high attention to detail and ability to make decisions.


• Able to adapt to frequently changing work schedules and tasks.


• Able to withstand prolonged standing, bending and lifting up to 8 hours per day.


• Able to lift up to 75lbs, use a dolly and pallet jack as required.


• Able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.


• Able to communicate effectively with customers, managers, supervisors, staff and peers. 

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position: Retail Associate II, Generalist                                                            Dept Number: 

	Continuously	Frequently	Occasionally	Never
	5-10 hours	3-4 hours	1-2 hours	0
LIFTING: (as defined by ADA)
Heavy:       45 lbs & over			x
Moderate:   15-44 lbs			x
Light:           14 lbs & under		x
CARRYING:
Heavy:       45 lbs & over			x
Moderate:   15-44 lbs			x
Light:           14 lbs & under		x
PUSHING/PULLING		x
REACHING:
Above Shoulder		x
At Shoulder		x
Below Shoulder			x
TWISTING			x
BENDING			x
KNEELING/CRAWLING			x
SQUAT			x
CLIMBING - use of legs only (stairs)			x
CLIMBING - use of arms & legs (ladders)			x
HEARING	x
VISION:
Visual – close		x
Visual – distant			x
Visual - depth perception		x
HANDS/FINGERS:
Simple grasping		x
Fine Manipulation	x
Repetitive Movements	x
WALKING		x
STANDING	x
SITTING			x
SPEAKING	x
OTHER - Please describe:

Experience

Required

• 1 year(s): Experience in retail, product placement or merchandising.


• 1 year(s): Previous experience as a cashier or with cash handling.

Education

Preferred

• High School / GED or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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