Job Description:
- Retrieves customer vehicles and moves them into the service area for service preparation
- Performs all tire servicing jobs, including mounting, dismounting, balancing, repairing and TPMS diagnosis
- Maintains technical knowledge to perform routine repairs and maintenance service work in accordance with approved quality and efficiency standards
- Completes service related paperwork per Company standards in an accurate manner
- Assists service technicians in the completion of various repairs
- Completes pre/post-test drives of vehicles in accordance with company and DOT standards, as needed
- Assists with inventory control activities by unloading delivery trucks, shelving inventory and retrieving/delivering parts
- Provides customer shuttle transportation as needed
- Ensures equipment is maintained and functional at all times by performing routine maintenance as needed
- Ensures work area is clean and orderly, meeting Jack Williams and safety standards
- Wears personal protective equipment in accordance with safety standards
- Maintains a professional image and demonstrates courteous behavior with customers and other team members
- Attends all required staff meetings, training seminars and maintaining certifications
- Acts as a TIA mentor as assigned
- Maintains a flexible schedule to include weekend, holiday, and evening hours
- Performs other related duties as assigned
• Attention to detail and quality orientation
• Highly reliable, dependable, and punctual
• High school diploma or general education degree (GED)
• Valid driver's license