At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Server Assistant with a demonstrated ability to support company leadership in the execution of new and existing business strategies for our successful Food & Beverage concept. This includes: providing world class customer service to internal and external guests while taking great care of the equipment and facilities. The responsibilities listed below are indicative of the nature of the position and can be modified due to organizational changes, new business developments, or expansion of the position.
RESPONSIBILITIES
Live Our Values: People, Quality, Service and Innovation
Deliver first-class service to internal and external guests
Assist in the daily setup and breakdown of the dining area
When assigned, take accountability for a dedicated set of tables each shift. Ensure the customers are offered water, and clear and clean all tables in a timely and unobtrusive manner.
As expertise is developed, take accountability for running food and drinks to all tables. This requires additional customer interaction in English, including understanding and taking appropriate action to ensure food allergy safety, as well as knowledge of all table and seat numbers, and ability to interact at a high level with all front and back house Food & Beverage staff
Anticipate guest's needs, both internal & external
Engage guests when appropriate to make them feel welcomed and "at home"
Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day
Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored
Monitor hospitality areas to ensure they are kept clean, safe and code compliant
Assist with onsite and offsite events
Develop and maintain a working knowledge/interest in RH core furnishings business as well as food and beverage offerings
Complete any additional tasks as assigned by Food & Beverage Management or Gallery Leaders
Attend and participate at all scheduled meetings and trainings
Participate in teamwork and foster harmonious working climate
REQUIREMENTS
At least one year previous experience as a Porter or Busboy
Willing to learn new and exciting things
Basset Certified
ServSafe Food Handler Certified
21 years or older
Energetic, accountable and team oriented
Reliable, dependable and responsible
Ability to proactively find ways to maintain gallery cleanliness and efficiency
Ability to multi-task in a fast paced environment with a positive attitude
Basic computer skills is a plus
PHYSICAL REQUIREMENTS
Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time
SCHEDULING REQUIREMENTS
This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays.