Supervisor Lot Operations at Cox Automotive in Grove City, Ohio

Job Description:

*Primary Location: *3905 Jackson Pike, Grove City, OH, USA
*Division: *Cox Automotive
*Job Level: *Team Lead/Supervisor
*Travel: *No
*Schedule: *Full-time
*Shift: *Variable
*Requisition Number: *202001216
This position supervises
and directs the daily activities of the lot personnel and the lot operations
function for the Auction and ensures the efficient, orderly and proper staging
and moving of vehicles on the lot and through the sales lanes.

*Key Responsibilities*

* Assist with lot operations on a
daily basis to ensure efficient operations prior to and after sale
* Supervise the daily operation
of the vehicle check-in area by supervising and coordinating the
activities and the work flow of the sale lot drivers, check-in personnel,
lane captains and other lot operations employees
* Ensure efficient lot operations
by coordinating the movement of vehicles from check-in to the sale lanes
* Supervise flow to ensure that
incoming vehicles are received, stocked-in, numerated and parked in the
proper areas
* Provide quality service and
interact with customers to resolve any problems that may occur
* Inspect and maintain lot
operations equipment and ensure that it is functional and in good working
condition
* Monitor lot damage, and meet
with Operations Manager on a regular basis to review and resolve potential
lot operations problems
* Coordinate with Reconditioning,
Check-in, Factory and Fleet/Lease departments to schedule and prepare
vehicles for sale, ensure accurate and efficient vehicle check in and
proper sequence of vehicles
* Supervise and direct the work
of lot operations employees by determining work procedures, preparing work
schedules, expediting the workflow, assigning duties and monitoring work
for accuracy and conformance to policies and procedures
* Assist manager in counseling
and disciplining employees as necessary
* Under the direction of the
manager, plan, monitor and evaluate employee job performance, and assist
manager in conducting performance appraisals
* Visibly demonstrate safety
commitment by following all safety and health procedures and modeling the
behaviors related to such
* Work in cooperation with safety
leadership in support of all safety activities aligned with safety
excellence
* Work with manager to review
work volumes, plan and continuously monitor staffing levels to ensure
efficiency, quality work product, effective customer service and review

*Change & Innovation*

* Evaluates and pursues new
initiatives and opportunities based on their fit with broader strategies
* Utilizes industry, division,
market and other external business factors when making decisions
* Generates and champions
innovative ideas and opportunities to improve one s area
* Fosters an environment that
encourages others to suggest new ideas and try new things, even when
uncomfortable
* Anticipates future changes and
makes contingency plans

*Customer Focus*

* Incorporates feedback from
customers to improve customer service
* Identifies and anticipates
customer requirements, expectations, and needs
* Ensures that customer issues
are resolved in a timely manner
* Brings together customer
stakeholder groups from across the enterprise to add value
* Maintains and nurtures trusted
advisor, consultative relationships with customers

*Collaboration*

* Discourages us versus them
thinking
* Supports others in embracing
and effectively navigating change departmental performance against key
performance indicators and metrics and develop
* Appropriately involves others
in decisions and plans that affect them so there are no unnecessary
surprises and execute strategies for improvement
* Effectively leads the team at
the location by setting an example in behavior, championing
* Seeks to understand and address
the concerns and interests of others with diverse or Cox/Manheim values and
ensuring that all employees are treated with respect
* Opposing viewpoints, even when
uncomfortable
* Enforce all company policies
and procedures related to employee and customer conduct
* Addresses and resolves conflict
directly and constructively
* Perform other duties as
assigned by manager
* Builds and cultivates
relationship networks across the organization

*Drives Results*

* Clarifies expectations and
holds people accountable
* Delegates assignments to the
appropriate level
* Prepares realistic estimates of
resource requirements (e.g., project budget, headcount) needed to
accomplish team or work group objectives
* Addresses problems and
obstacles to help move work forward in a timely manner
* Sets high standards of
performance for self and others
* Celebrates and rewards
achievements of others
* Demonstrates urgency around
issues and activities that drive the business and avoids unnecessary
activities

*Effective
Communication *

* Expresses oneself effectively
(e.g., verbal, written, email, presentations, meetings)
* Listens actively to others so
that they feel heard
* Communicates contrary opinions
and difficult messages
* Encourages others to share
information and viewpoints frankly and openly
* Asserts positions and ideas
with confidence and enthusiasm
* Demonstrates an appropriate
level of executive presence and composure
* Develops Self and Others
* Seeks and applies feedback to
enhance self and/or team performance
* Learns from experiences,
including successes, setbacks, and/or resistance
* Identifies the qualifications
required for successful job performance
* Provides direct, honest, timely
feedback to others, even if uncomfortable
* Coaches others in identifying,
planning and executing development goals and objectives

Qualifications:
* High School Diploma/GED and 5 years of relevant experience
in related field; or an equivalent combination of education and work-related
experience.

* Valid driver s License and good
driving record required
* Experience in automobile
industry or the Auction business required
* Strong communication and
interaction skills required
* Competent supervisory and organizational
skills required
* Good computer and software
knowledge
* Ability to drive vehicles with
standard and automatic transmission
* Regularly required to stand,
walk, reach, talk and hear
* Frequently required to stoop,
kneel, crouch, bend, squat and climb
* Manual dexterity, repetitive
motion tasks
* Vision abilities required
include close, distance and color vision, depth perception and ability to
adjust focus

*Work Environment*

* Occasional exposure to moving
mechanical parts hazard, electrical shock hazard and toxic

Who We Are
*About Cox Automotive*
There s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward.

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.