RFP Senior Sales Analyst at BCBSM in Detroit, Michigan

Job Description:

Obtain and analyze program specifications to develop
contract language, proposal summaries and benefit comparisons relating to major
accounts.  Coordinate implementation of
new group and/or group wide changes with appropriate programs.

• Analyze,
  investigate, formulate, develop and initiate system changes to improve quality,
  processing time, and
  efficiency and benefit accuracy.


• Coordinate
  and draft all customized and standard proposal components.


• Coordinate
  account specific maintenance requests and maintains appropriate tracking logs.


•  Provide technical expertise
  related to proposal development, finalization and sales presentations to sell
  and promote new or modified BCBSM programs.


• Attend
  meetings with internal and external staff, answering questions and providing
  requested benefit and systems information.


•  Lead workgroup meetings composed
  of claims systems personnel, operations and other corporate areas to ensure
  customer expectations are met.


• Conduct
  feasibility surveys to determine program delivery capability.


• Interact with
  business consultants and account management, primarily in the state of Michigan.


• Resolve
  issues raised by the account concerning administration of the group's health
  care program.


• Participate in system testing, develop procedures
  and/or controls and provide recommendations for the ongoing improvement
  of processes.


• Develop and maintain an effective working
  relationship with account and/or service management, customers and
  programs. 

• Bachelor's Degree in Business Administration, Computer Science, Health Care Administration, Marketing or related field preferred.


• Three (3) to five (5) years related experience in Customer Relations, Operations and/or Product Development.


• In depth technical knowledge of all benefits, rating, underwriting, enrollment, administrative, delivery mechanism, policies and procedures related to sales and marketing programs.


• In depth technical knowledge of quality control mechanisms, applications and systems.


• Extensive knowledge of BCBSM and/or BCN operations.


• Excellent analytical, decision-making, organizational, planning, verbal and written communications skills.


• Possess tact and resourcefulness in establishing and maintaining effective internal and external working relationships.


• Knowledge of claims processing techniques as well as system analysis and design.


• Proficient in current industry standard PC applications and systems.


• Strong background in various corporate areas such as benefits, claims processing/inquiry training, cost containment, marketing and systems.


• Valid Michigan driver's license required.


• Travel to business locations as required.


• Other related skills/and or abilities may be required to perform this job.

DEPARTMENT PREFERENCES:

• Develops proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients.


• Collaborates with members of the sales, marketing, finance, legal, or product teams to ensure content is complete, accurate, and timely.


• Familiarity with the organization's offerings is required.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.