Posted in Other 30+ days ago.
1. Provides quality service to guests, according to hotel specifications, courteously and efficiently.
a. Cooperates and works together with all co-workers; plan and complete job duties with minimal
supervisory direction, including appropriate judgment.
b. Uses tactful, appropriate communications in sensitive and emotional situations.
c. Follows up as appropriate with supervisor, co-workers or guests regarding reported complaints, problems
d. Promotes positive public relations with guests and employees.
e. Completes requirements for in-service training, acceptable attendance, uniform and dress codes including