Physician's Exchange Optr PD (On call) Variable at Saddleback Memorial Medical Center in Laguna Hills, California

Job Description:

Position Details:

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback Memorial Medical Center's strategic plan and the goals and direction of the performance improvement plan.

The Physician's Exchange Operator is responsible for answering calls for physicians who are clients of the exchange service as well as taking messages for and delivering messages to the appropriate physician and or office of the physician. The Physician's Exchange Operator will use the Startel computerized phone system in performing exchange duties. Minimum Qualifications:

Strong verbal communication and Customer service skills
Ability to work in dynamic healthcare setting
Previous Physician's Exchange or answering service experience desired
Basic typing and/or computer skills
Bilingual (English/Spanish) desirable