Server at SUNSHINE RETIREMENT LIVING LLC in Folsom, California

Job Description:

Job Title: Server
FLSA Status: Hourly, non-exempt

OVERALL JOB PURPOSE
To serve meals to residents' tables following Sunshine Retirement Living's procedures in a courteous and friendly manner.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

Maintains food handlers permit as necessary to fulfill state regulations.
Have a general knowledge of sanitation and safe food handling practices.
Ability to present meal alternatives to residents and guests.
Must meet state age-related requirements.
Meets state related requirements (as applicable for position).
Ability to work in a team setting and be a team player.
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential.
Possess excellent customer service and organizational skills.
Ability to work with little supervision and maintain a high level of performance
Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff.
Ability to work under time constraints and meet department deadlines while following all policies, procedures and standards

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Greets residents (and visitors if applicable) at table before taking orders or serving.
Politely and efficiently take meal orders and deliver them to kitchen.
Serves beverages, cereals, soups, salads, meals, and desserts.
Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved.
Delivers meal trays to resident apartments as necessary.
Busses and cleans dining room tables and chairs.
Vacuums dining room after meals.
Sets tables for next meal.
Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
Performs other duties as assigned by Assistant Manager or Dining Room Coordinator.

OTHER JOB DUTIES AND RESPONSIBILITIES

Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others.
Meet the assigned work requirements of the job, regular attendance is required.
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor.
Adhere to company policies.
Promote resident advocacy and demonstrate excellent customer service at all times.
Attend education and training classes as necessary to fulfill state regulations applicable to the position.
Maintain personnel, resident and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed).
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude.
Represent the Community in the Community in a professional, courteous, and friendly manner.

PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Stand

X

Walk

X

Sit

X

Pushing, pulling and/or reaching

X

Grasping and fine manipulation

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Lifts Weight or Exerts Force

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Up to 10 pounds

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

The Community reserves the right to revise the duties set forth in this job description at its discretion.

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