Medical Assistant - Roseburg at OnePeak Medical in Roseburg, Oregon

Job Description:

As a member of the OnePeak team, your goal will be to keep our patients as happy and healthy as possible! This role will require you to perform a variety of tasks including, but not limited to, the duties listed below. In this position you will work collaboratively with all internal and external staff to support patient care, exhibiting flexibility, and a can-do attitude. We are a wellness-oriented office so education is VERY important! This means all staff must take time to learn about our approach to wellness and how it impacts our patients' lives, so they can speak confidently and passionately when talking to patients about OnePeak!  In the roles of Medical Assistant, Office Nurse or Phlebotomist you are encouraged to talk to patients about the services we offer.  This includes, supplements, pellet implants, other services offered and encouraging them to have their blood draws in our office for their convenience and controlling laboratory values and timing of results.

MEDICAL ASSISTANT DUTIES:

• Work as a Medical Assistant for selected provider(s)


• Train to cover all areas within the office, including lab and front desk as needed


• Be available to cover late nights or weekends if needed; Rooming patients and taking accurate vital signs


• Taking history and review of systems


• Prepare, clean and maintain exam and treatment rooms- including setting up for procedures, cleaning up, and autoclaving instruments


• Assists with all aspects of chart entry into the patient's Dr. Chrono


• Chart prepping of notes prior to visits and collection of lab reports to go with each chart prepped


• Confer with provider prior to patient visit with any incomplete orders or labs


• Assist with starting chart notes and scribing of notes provided by provider after each patient visit


• Injections and Lab Draw as needed with proper training or assistance


• Provide appropriate education to patients (supplement knowledge must be implemented)


• Perform call backs as needed for all patients, calling or emailing in a timely manner


• Calling and Emailing lab and procedure test results


• Assist Medical Providers with their "InBox" and Rx refills/faxes in a timely manner


• Scheduling when necessary with necessary insurance collection as needed


• Perform other related work as required by provider or manager


• Exercise problem-solving and conflict resolution skills when handling patient complaints


• Scheduling when necessary with necessary insurance collection, etc. Attend scheduled department staff and clinical meetings


• Perform all duties and service in full compliance with OnePeak Medical's Employee Handbook


• Perform all duties in support of successful EHR/EPM implementation


• Perform other duties as may be required with proper training or assistance


• Flexibility to attend out of town training for the position          


• Additional responsibilities as needed or required by OnePeak Medical

QUALIFICATIONS:

• Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA


• Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills


• Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive


• Must be highly flexible; able to accommodate changing needs of the department


• Well-developed verbal and written communication skills in English


• Knowledge of basic math and modern office procedures


• Ability to work well under pressure with minimal supervision


• Proven flexibility and willingness to handle a variety of tasks


• Willingness to work evenings and/or weekends (as discussed and planned in advance)


• Knowledge of common hazards and standard precautions


• Knowledge of medical equipment, procedures, examinations, treatments, and diagnostic tests


• Ability to maintain records and record certain results

EDUCATION AND EXPERIENCE:

• Graduation from high school or equivalent - Required
  


• Recent medical assistant experience, minimum 6 months - Required
  


• CMA certification - Required
  


• Certification in phlebotomy - Required
  


• Experience in the placement and removal of IV lines - Preferred
  

BENEFITS:

• Medical, Dental and Vision Insurance covered for the employee at 100%


• Life and AD&D covered for the employee at 100%


• SIMPLE IRA Retirement Plan with Company Match


• Peak Bucks


• Employee and Family Discounts


• Paid Time Off and Paid Holidays