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Mobile Sales Supervisor at Best Buy in Mechanicsville, Virginia

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

The Mobile Sales Supervisor ensures Best Buy delivers a world-class customer experience as the destination and authority for technology products and services. You will play a vital role in leading a Best Buy Department to elevate sales performance by sustaining positive customer and employee interactions.

You will support implementing sales action plans, monitoring business results, and driving execution of sales strategies.


Responsibilities


  • Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).

  • Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.

  • Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.

  • Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.

  • Motivate, coach, recognize, and performance manage employees to reach their full potential.

  • Resolve complex customer issues.

Basic Qualifications

  • 1 year of experience in leadership

  • Previous experience in sales, customer service or related field

  • Ability to work successfully as part of a team

  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications

  • Associate degree or higher in business or related field

  • 1 year consumer electronics experience

  • Prior experience setting retail sales goals





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