Posted in Other 30+ days ago.
Type: Full Time
The ELIGIBILITY IMPLEMENTATION ANALYST is the trusted advisor for our Back-Up Care clients that will provide technical expertise, implementation guidance, and best practices for deploying eligibility file solutions, including Federated Login. The ELIGIBILITY IMPLEMENTATION ANALYST is a technical expert for the Back-Up Care Implementations team that will work with other team members and collaborate across the Back-Up Care departments to deliver high-quality solutions and outcomes for our clients.
What you will be doing:
* Consults with clients on recommended practices and policies for how to best implement eligibility files
* Provides technical expertise to assist with solution design, technical specifications, system configuration, testing, and rollout support of the eligibility solutions for client implementations.
* Collaborates across multiple teams to ensure that functional and technical deliverables are defined well and delivered successfully in support of client launches and post-launch transitions.
* Works closely with Application Consultants to define client configuration requirements as it pertains to eligibility
* Leads the design and development of best practices and standards with other technical consultants to drive adoption and help with adapting business needs
* Understands and track individual performance metrics to stay on target for each client launch.
* Ensures that the project artifacts and lessons learned are archived accurately to allow for internal knowledge sharing and investment into the knowledge base.
* Mentors and supports team members for technical expertise on more complex projects. Adheres to or improves upon the technical standards, supports the onboarding of new clients, and contributes to a shared library of technical solutions
* Adheres to the delivery of best practices and standards to support successful outcomes.
What we need from you:
* Bachelor s degree in computer science or comparable experience required.
* External/internal implementation project background preferred
* Individual should have a minimum of 5 - 8 years of related work experience and hands-on work with related technologies (e.g. SQL development, file ETL, SSO (SAML), SSIS (SQL Server Integration Service), HTML, and Software
* Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audiences.
* Demonstrated ownership with driving process improvements and greater standards across projects.
* Ability and desire to mentor team members and establish a standard of excellence for the delivery of the technology solutions
* Ability to communicate effectively (written and verbal) with demonstrated experience in leading client meetings and delivering a formal presentation.
* Prior working experience with a scripting language such as shell/python.
* Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audiences.
* Demonstrated experience with developing programs and solutions using a waterfall and/or agile methodologies.
* The individual must have a proven ability to understand business requirements in a manner that can be translated into a solution design with the flexibility to adapt to new and changing information
* Ability to prioritize and manage competing priorities and thrive in a fast paced environment.
* Ability to work in a virtual collaborative environment.
* The individual must have a strong customer service philosophy and skills; thrive in a team environment as well as in an individual setting; demonstrate impeccable organization, attention to detail and follow-up skills; have a willingness to take on new projects; be a self-starter, highly motivated, results-driven and goal-oriented, comfortable setting aggressive goals and exceeding them.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf EEO English and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf EEO Spanish along with information on the https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf Family and Medical Leave Act (FMLA) and https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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