Teller (Boone) at First Horizon National Corporation in Boone, North Carolina

Job Description:

Job Snapshot


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Employee Type:

Full-Time

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Location:

325 Leola Street

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Job Type:

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Experience:

Not Specified

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Date Posted:

11/24/2020

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Job ID:

TELLE02798

Job Description

A Teller is often the face of First Horizon to the customer, as tellers interact with a majority of the customers who visit financial centers. A Teller creates a positive customer experience while providing a variety of services involving the receipt and payment of money.
Job Duties/Responsibilities
Teller responsibilities include, but are not limited to the following:
* Ethically represent First Horizon in all interactions
* Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
* Provide award-winning customer service with a positive attitude
* Plan and organize effectively to complete all tasks and responsibilities
* Process transactions accurately and efficiently in a fast-paced environment
* Demonstrate knowledge of available products and services
* Follow up on opportunities to retain, expand and deepen customer relationships
* Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
* Anticipate and prepare appropriate responses for common customer reactions
* Demonstrate exceptional teamwork and potentially mentor new employees
BANKING CENTER HOURS:
Monday - Thursday; 8:00pm - 4:00pm
Friday; 8:00am - 6:00pm
Saturday; 8:30am - 1:00pm(rotation)
#LI-AK1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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