Senior Infrastructure Engineer at Cushman & Wakefield, Inc. in Costa Mesa, California

Job Description:

Job TitleSenior Infrastructure Engineer
Job Description SummaryCushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm's 50,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $5 billion across core services of agency leasing,
asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

Cushman & Wakefield's GTS (IT) department utilizes cutting edge technology for the Commercial Real Estate industry. This promotes a challenging but enjoyable workplace, with a successful, collaborative regional and global team

A project and implementation orientated role, ensuring global and regional projects are implemented to the highest technical standards, with a focus on integration of newly acquired companies. The individual will also be expected to provide technical support, regular maintenance and monitoring to the whole of C&W's global infrastructure with focus on AMER regional time zone, as well as being an escalation point from other teams regionally. The qualified candidate must be able to manage multiple workloads/projects, automate tasks and provide innovative solutions. Superior collaboration, customer service skills and flexibility are crucial. This individual will have a diversified background of technical infrastructure and cloud services experience, excellent vendor management skills and have a superior, service-oriented approach to IT
operations. Management includes coaching, resource assignment, directed queue management, incident ticket analysis in support of Cushman Wakefield end users and (TDS) organization objectives.
Job Description
Responsibilities:
- Able to technically lead major projects, making decisions, liaising with both project management and business line management
- Focus on project work, collaborating heavily with the Mergers and Acquisitions team, travelling to new acquisitions across AMER
- Able to identify existing systems within acquisitions and solution integration into the Cushman & Wakefield infrastructure
- Work with global teams and architects to implement and adhere to global standards
- Work with business leaders to implement new solutions
- Follow ITIL and Service Management Processes such as Incident, Problem and Change management processes
- Work with 3rd party suppliers to implement their products where relevant with C&W systems
- Ensure that Cushman and Wakefield's infrastructure performance, integrity, availability and security is never compromised
- Implementation of Microsoft Active Directory Services
- Implementation of Enterprise Storage Solutions including Nasuni/Azure cloud storage
- Ensure Acquisitions are protected within the Disaster Recovery environment.
- Support BAU Operations team in maintenance and problem solving
- Responsibilities may vary within the range of tasks and activities described, with specific objectives being set, documented and reviewed by the Operations Lead
- Experience with SharePoint, O365, Skype for Business and Teams.
- Experience with task automation and Windows scripting.
- Expert knowledge of VMWare / Hyper-V / Citrix Virtualization technology.
- Extensive knowledge of Windows 200x/Intel based server OS and hardware administration, configuration, installation, and troubleshooting.
- Solid background in TCP/IP networking and troubleshooting in a Microsoft Windows networking environment.
- Strong interpersonal, written and verbal communications skills.
- Applicants must be able to prioritize and complete multiple tasks under specific deadlines, while working in a fast-paced production environment.
- Ensure C&Ws infrastructure performance, integrity, availability and security is never compromised
- Create standards and architectural documentation with focus on transition to BAU Operations team including IT Service Desk

Experience:
Required:
- Expert at supporting, installing and modifying all version of Microsoft Windows server up to Windows 2016 and standard Microsoft applications
- Expert in Vmware including advanced components such as vSwitching, HA clustering and automation
- Expert in Active Directory Services including DHCP, DNS, ADSS, GPOs across a multi domain environment
- Extensive knowledge and experience of working with and supporting PC's/Laptops, networks and wide area communications across multiple sites and regions
- Demonstrable experience within a large enterprise, familiarity with IT frameworks such as ITIL. An understanding of the advantage for Change and Incident Management processes to the organization
- Knowledge of infrastructure monitoring tools such as SolarWinds, Thousand Eyes, Cisco Prime, UCS Manager, VSphere
- Knowledge of PowerShell scripting and automation technologies
- Knowledge of Azure, Amazon, Office 365, Nasuni and other cloud-based systems
- Knowledge of backup systems and technologies such as CommVault and cloud-based systems
- Experience with Mobile Device Management, Autopilot, SCCM
- A Strong degree of consultation type service and delivery of audit type findings to help facilitate a large program or project of work

Desirable:
- Knowledge of Cisco Unified Computing Systems
- Implementation\architectural experience in Windows Server, VMWare, Hyper-V, Cisco (LAN/WAN), Storage Area Network (SAN/NAS), Filesystems, Disaster Recovery, Application Recovery, database administration (SQL), Cloud Computing concepts, Grid computing concepts or Web\Database Farm concepts.

Cushman & Wakefield is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.