Construction Service Support Specialist I at Cox Communications, Inc. in Tulsa, Oklahoma

Job Description:

*Primary Location: *11811 E. 51st Street South, Tulsa, OK, USA
*Division: *Cox Communications Inc
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *208068
*The Construction Service Support Specialist* performs data management of Outside Plant construction projects. Receive and complete requests from all boundary partners. Analyzes individual construction projects and assist with validating all in-house, contract labor, and material spend. Generates construction projects in workflow tools to drive construction tasks to the appropriate teams. Works in multiple tools to ensure data integrity from construction as-built information is properly transferred to Oracle financial data.
*Primary Responsibilities and Essential Functions*

* Updates and maintains Construction project databases and spreadsheets to ensure accuracy and timeliness of work.
* Creates capital project numbers for financial tracking based on approved construction naming standards.
* Support construction department with assigned tasks.
* Develops and maintains effective, efficient naming conventions to data is retrieved quickly and as needed.
* Responds to incoming calls, resolves requests and complaints in a timely manner and uses positive, professional and effective communication to provide excellent customer service.
* Organizes workday to maximize productivity and uses efficient and effective time management skills.
* Builds effective and professional working relationships with co-workers and the corporate office, outside vendors, and contractors.
* Works closely with finance to ensure capital projects are opened and closed in a timely manner to support accurate budget forecasts and spending reports.
* Places assets in service, updates as-built information and end date tasks upon completion of projects and ensures integrity of the CIP database.
* Ensures work meets all required regulations, specifications and standards set forth by the company and government agencies.
* May enter data into computerized databases to track homes passed, maintain serviceability information, or node splits.
* Identifies variances to budget versus actuals on individual construction project

Qualifications: Minimum:

* HS diploma, GED or relevant work experience
* Requires proficiency of Microsoft Office products, specifically Excel
* Excellent communication skills in all mediums to work effectively with teams throughout organization
Preferred:

* 1 or more year of experience preferred in related field (i.e. data entry, record keeping and computer operation or customer service).
* Experience in telecommunications industry desired
* Six Sigma White Belt or greater Yellow, Green, Black
* Advanced Excel skills surrounding pivot tables, advanced formulas, and Macros

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. We ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you ll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.