Develop Zone4 programs and grow business by creating member relationships, leading Zone4 Coaches to success, and working with the team to exceed all goals and expectations.
Essential Functions:
Deliver the ultimate fitness experience to every member, every time
Design weekly Zone4 programs and recommend exercises according to guidelines
Develop Zone4 business and exhibit dedication to the member experience
Grow percentage of participating Zone4 members to exceed monthly goals
Monitor small-group fitness trends and member feedback to provide insight on Zone 4 programs
Visit Zone4 classes on a weekly basis
Manage, coach and motivate Zone4 Fitness Coaches
Job Responsibilities:
Recruit, hire, and train Zone4 Fitness Coaches
Lead Zone4 classes, set-up and break down according to published Zone4 schedule and course offerings
Understand all Zone4 offerings
Serve as primary point of contact for all new and existing members
Engage all new and existing members in Zone4 value discussions
Maintain accurate records of Zone4 Member Participation Rates
Ensure 70 percent new member Zone4 trial class participation
Ensure 40 percent conversion rate to Zone4 consistent participation
Follow through and monitor all Zone4 leads and prospects, at one, 30, and 90 days
Work with other team members to establish and achieve measurable goals
Utilize technology for all personal training programming, scheduling, and billing
Record all hours accurately
Understand and follow employee standards of conduct and ethics
Understand and uphold club building, facilities, service, program, and emergency procedures
Complete all in-house staff training as assigned
Assume other duties as assigned
Work early mornings, evenings, and weekends as required
Required Knowledge, Skills & Abilities:
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Demonstrated selling skills
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Ability to handle challenging customer experiences with patience, tact, and professionalism
Superior sense of customer service at all times
Willingness to work flexible hours
Excellent telephone etiquette
Mastery of Small Group Training Business Development
Mastery of Small Group Training Sales
Understanding of basic cash procedures
Required Experience, Education & Certifications:
Personal training experience (preferred)
Nationally recognized personal training certification from a US Fitness accepted provider is required
CPR/AED Certification is required
Participate in professional development and continuing education opportunities in order to maintain national certification per year
Physical Activities, Physical Requirements, Visual Acuity & Working Conditions:
Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Bending legs at knee to come to a rest on knee or knees.
Bending the body downward and forward by bending leg and spine.
Moving about on hands and knees or hands and feet.
Extending hand(s) and arm(s) in any direction.
Particularly for sustained periods of time.
Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Applying pressure to an object with the fingers and palm.
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Employee Benefits:
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.