2021 Summer Intern - Billing Ops Tech Analyst at Spectrum in Maryland Heights, Missouri

Job Description:

At A Glance
You are a motivated rising Senior with a 3.0 GPA or higher seeking a degree in one of the following majors from one of the universities/colleges listed below:

Major: Computer Science or IT
School: University of Missouri S&T, University of Missouri- St. Louis, Webster University

This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It s a full-time, 10-week commitment from June 2, 2021 through August 6, 2021.

Benefits include professional development sessions, networking opportunities, and mentorship.

Spend a productive summer with Spectrum
You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Our internships are designed to provide first-rate, hands-on experience in the telecommunications industry. We offer opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. We ll connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your r sum . The mentorship opportunities and proximity to leadership are benefits with far-reaching potential in your professional education.

It s about learning and growing
This is a paid, full-time internship experience that offers exposure to real-world business. As a Spectrum Intern, you ll be essential to two teams your respective department and your Intern peer group. Partner with other accomplished and dedicated interns on research and cross-functional projects. You ll have an opportunity contribute real value and meaning to the larger organization.

Department and team-focused projects account for about 80% of your schedule. You ll spend the other 20% on professional development sessions and networking activities, webinars, community service, and final presentations. As part of a peer community, you ll contribute to cross-functional group projects, and should be ready to take on new projects as they come up.

What you can expect in this role
Working in Quality Assurance on the UCC Hub project. Unified Customer Communications Hub is a centralized application handling several million outbound customer contacts daily, supporting multiple contact channels (email, SMS, and voice). The intern will be a key part of the team, learning & implementing software development quality assurance in functional, integration, and performance testing disciplines for this JAVA web-application.

Here s what it takes to get started
Skills and experience required for this role include:

* Advanced Microsoft Excel (Macros, V Lookup, Pivot Tables, Formulas, Charts)

* Intermediate Microsoft PowerPoint

* Ability to travel locally to Spectrum Intern development events and activities throughout the program

* Housing and transportation; these are not provided by Spectrum

* Strong analytic skills

* Strong organizational skills

* Strong communication skills (oral and written skills)

* Works well in a team environment

* Works well independently

* Strong analytical and problem-solving skills

* Project and time management skills

* Be a motivated self-starter

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.