Posted in General Business 30+ days ago.
Type: Full-Time
Senior IBX Technician IV
Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success
Our Technicians are the core of our data centers and are responsible for troubleshooting, installing advanced circuits, and performing custom installations. They are important to our success. Are you passionate about providing the critical solutions to customers success? Do you work well in a fluid environment? Do you think you have the skills and want to join a high performing team?
The Senior IBX Technician IV troubleshoots and installs advanced circuits, and performs custom installations.
Responsibilities
You are responsible for racking and stacking, and powering up customer equipment
You have the ability to read installation plans (Visio Drawings / Spreadsheets) and implement installation accordingly
You will install circuit requiring advanced fiber terminations
You will maintain queue management
Determines work priorities from the Oracle queue and ensures alignment to all commit times
In this role you will troubleshoot switched/multiplexed/media converted circuits; raises to, and work with networking group, as needed
You will work with customers to solve issues
Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
Maintains detailed written records of all your work activity
Designs and leads cage/infrastructure modification projects
Finishes the assigned training in a timely manner
You are passionate about customer happiness through timely and precise order execution
Qualifications
1+ years experience
High School Diploma
BERT and SONET test equipment
You are able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
You can lift heavy equipment/items up to 50 pounds.
You are available to work days/nights/weekends/holidays, if needed and/or required.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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