Office Coordinator - Special Procedures at Reston Hospital Center in Reston, Virginia

Job Description:

DESCRIPTION SHIFT: No Weekends

SCHEDULE: Full-time

HEALTHCARE CORPORATION OF AMERICA (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER's, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health's top 100 best-performing hospitals based on patient satisfaction and operational data.

Located in the outskirts of Washington, D.C, RESTON HOSPITAL CENTER, a 231-bed acute facility, lies within the vibrant Town Center of Reston, known for its lively mix of restaurants, shops, and services. Reston Hospital Center is an HCA (Hospital Corporation of America) facility making it a very secure and reputable facility to work with. HCA is one of the largest healthcare systems throughout the U.S, where healthcare employment opportunities are almost endless!

RESTON HOSPITAL CENTER holds certifications within our stroke and total joint center and is accredited in the chest pain center. Most importantly, Reston Hospital Center is dedicated to enhancing the health and quality of life in our community by putting patients first.

OUR PATIENTS ARE OUR PRIORITY, BUT SO ARE YOU!

Not only do our patients come first, but our employees do too! We provide a total compensation package to make sure your needs are met. Choose the medical coverage package that best suits you. Look after your loved ones while still getting paid with our Paid Family Leave. Plan for your future with our matching 401k or opt-in for several other benefits including tuition assistance, family and medical flex spending accounts, life insurance, and identity theft protection.

HCA is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Executive Administrative Assistant to help us reach our goals. Unlock your potential here!
Job Functions:

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Assumes leadership role for daily operations of activities of front desk through onsite management of staff. Maintains and coordinates all staff schedules to accommodate patient volume.
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Ensures appropriate training of all clerical staff on proper registration procedures.
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Performs quality assurance (QA) as outlined in registration policy and monitors audit trails to assure documented cash collections, payment posting and correct registration procedures.
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Oversees purchasing and use of supplies to maximize cost containment. Ensure that all approved furniture, equipment, and supplies have been ordered, received and installed.
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Provides supervision and support to all front office staff in a fair and consistent manner and provides confidential counseling and direction as needed. Refers to Director of Rehabilitation Services as needed.
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Coordinates the telephone, filing, scheduling, registration and front desk functions for effective management of the department.
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Monitors monthly statistical reporting of key operations and economic factors for the offices, adjusts operations as needed to maintain peak performance. Develops and implements specific plans to reduce overhead, improve efficiency and improve cash flow.
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Supervises and ensures proper billing and collections of patient accounts. Interfaces with RPAS Director and staff to ensure efficient and accurate flow of data.
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Ensures that patient rights and privacy are maintained. Ensures confidentiality of patient and staff information.
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Demonstrates knowledge, support and compliance with all hospital and department specific policies and procedures and regulatory requirements including OSHA, Medicare, JCAHO and State Health Department.
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Responsible for accomplishments of special projects as assigned.
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Facilitate the work of the Department by engaging in a customer-oriented relationship with members of the Medical Staff, patients/families, within the department and throughout the organization.
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Coordinate department record retention activities.
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Register patients for evaluations and treatments and affiliated paperwork and explain necessary preparations to patients and when necessary. Assist in obtaining authorizations for procedures.
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Assemble new patient charts for therapists collecting the initial records needed for consultation.
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Serves as super-user for Redoc scheduling system and point of contact with Redoc documentation
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Coordinate various departmental requests for records requests, disability claims and other patient requests for information in collaboration with HIM Department.
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Assist accounting in verifying and correcting patient charges.
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Responsible for auditing sample of record at the end of each month. Produces a report for Director and address any corrections with treating therapist.
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Perform other duties as assigned.

QUALIFICATIONS

Education: BA/BS in Healthcare Administration or related field or comparable experience.

Experience: Four years relevant physician office experience, preferably in a rehabilitation environment. Thorough knowledge of computer information systems, onsite collections, familiar with Medicare guidelines/regulations, billing and collection techniques, managed care, coding and insurance carrier rules and regulations. Management ability in areas of personnel administration and strong oral and written communication skills.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

NOTICE

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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