Cluster Director Sales and Marketing at White Lodging in Denver, Colorado

Job Description:

Position Information
Location: Hyatt Place Denver Downtown

Summary

The Cluster Director of Sales and Marketing is responsible and accountable for all Sales and Marketing for multiple hotels in a specific geographic area. The Cluster DOSM oversees their team and directs them as to the needs of the department while focusing on building new business, proactive sales, marketing, revenue management and maximizing sales while making sure we are securing the right pieces of business for the hotels. The successful Cluster DOSM is a team player who is a champion of the sales process, knows their market and market needs and builds a team that includes the Sales department and relationships with operations and the front desk. He/she will be responsible for but not limited to, driving each property's sales efforts, supervising sales managers, booking revenue, completing and submitting business plans, action plans, and other reports on a timely basis.

Responsibilities

• Setting goals and action plans around proactive business and account maintenance.
• Developing a marketing plan and works with both brand and White Lodging digital departments to ensure they are optimizing their internet presence
• Building a sales team that is guest focused and understands our processes and action plans for the department and the hotel
• Recording all business leads in the hotels sales and catering management system and use the system to generate all contracts, invoices and reports for the Sales Team while taking an active role in daily sales strategies and monthly/annual forecasting
• Collaborating with Operations to keep them informed of group, catering and business transient business
• Keeping the front desk informed and working with them to ensure guests and potential guests are taken care of and their business needs are met
• Working closely with the General Manager to ensure that all sales goals and market share targets are on track and to develop market and sales strategies
• Interview, hire, train, and supervise sales staff through account review, correspondence review and coaching toward improvement. Complete bi-annual performance evaluations and annual performance development plans with all sales team members.