Posted in Transportation 30+ days ago.
Are you a structured individual who would like to lend their organizational skills to help others thrive in the classroom? As an Operations Training Specialist Assistant, you support Operations Training Specialists inside and outside of the classroom, watch new MSRs take their first steps into their career and see those MSRs grow into their careers as amazing contributors and leaders.
Purposeful – We act with determination and grit.
Bring passion and perseverance to the classroom by co-assisting as an Operations Training Specialist Assistant. Start the class day by creating a welcoming and energetic atmosphere, which includes providing freshly brewed coffee, ice cold water, and a delicious variety of snacks. As class begins, help trainers by being aware of participant needs, actively listening to the facilitator and following along in the training manual. As the day continues, be an expert in the classroom to assist participants with their transactions and questions. Throughout the day, support trainers in facilitating activities and managing class materials. As the day nears an end, clean and help prepare the classroom for another exciting day.
Advocates – We believe in you, our teams, and our members.
Be an advocate for our employees and members by joining the Operations Training team. We believe in you, you believe in our participants, and our participants believe in the mission of Ent. These participants then make an impact and improve the financial quality of life for our members.
Let Operations Training believe in you by building your skillset in the areas of time management, organization and communication. Manage your time using checklists to complete all class preparation. Enhance your organization in the classroom as you help trainers stay on track throughout the day. Get to know each trainer’s facilitation style and how to best communicate with them.
Trailblazers – We solve problems with a can-do attitude.
Build a positive learning experience with a can-do attitude before any employees ever step into the classroom. Preparation begins a week before class. Start the week out by printing your preparation checklist. As you move through the morning, use the checklist to send emails to guest speakers inviting them into next week’s class. In the afternoon, open the training manuals to review and make sure they’re ready to go to the print shop. Spend time looking at and manipulating accounts in the training system to ensure those accounts are ready to use. At the end of the day, communicate with the trainers where you are in the prepping process.
The Operations Training department is looking for an Operations Training Specialist Assistant who is organized, detail-oriented, and wants to set the classroom up for success. Be part of a team that allows for personal growth.
This role includes
Operations Training Specialist Assistants closely work with business units to ensure class operates effectively. In this role, travel to various training locations based on training needs.
What will an Operations Training Specialist Assistant be doing?
Minimum formal education required for this position:
Knowledge consistent with a Bachelor’s Degree in Education, Communications, or a related field
Minimum work experience:
(Preferred) 1+ years’ experience of formal training & development
(Preferred) 1+ years’ experience in a financial institution
Technical or specialized knowledge/skills:
Environmental, physical and psychological requirements:
Starting hourly rate is $15.92+