Security Officer - University Hospital (7958) at University of Wisconsin Hospitals and Clinics Authority in Madison, Wisconsin

Job Description:

Play a critical role in keeping patients, visitors and staff safe at the #1 hospital in Wisconsin.

We are seeking a Security Officer to:

• Patrol hospital grounds assisting visitors with directions and acting as the first responder to emergencies and disturbances. 


• Interact with law enforcement, patients, visitors and staff regarding any security or safety issues.


• Properly document daily activities and incident reports, using computer software programs. 


• Monitor and operate access control systems, security camera systems, intercoms, two-way radios, telephones, and alarm systems.

Education:

Minimum - High School Diploma or equivalent.

Preferred - Associate Degree or progress towards a degree in criminal justice field or a Bachelor’s Degree in any other field of study.

Work Experience:

Minimum - One (1) year relevant experience or appropriate preferred education requirements.

Preferred - Experience in healthcare security, corporate security, or law enforcement.

Licenses and Certifications:

Minimum - Valid Driver’s License and completion of IAHSS Basic Certification within 6 months of hire.

Security Officers must complete and be granted access through an application for unescorted access designed by the U.S. Nuclear Regulatory Commission (NRC) to determine trustworthiness and reliability as defined in the NRC’s regulations in Title 10 of the Code of Federal Regulations Part 37. Security Officers must maintain unescorted access authorization throughout employment with Security Services department.

Required Skills, Knowledge, and Abilities:

• Ability to be insured by Hospital’s risk management insurer which requires (1) a valid Wisconsin Driver’s License and (2) successfully passing a driving background check.


• Proficient in typing and data entry


• Knowledge of and skill with computer systems, including spreadsheets, word processing, e-mail, computer-aided dispatch, alarm systems, access control databases, and surveillance cameras.


• Knowledge of radio equipment for communications.


• Skill in oral communications, especially listening and recalling information during high stress conditions. 


• Knowledge of verbal and non-verbal tactics to safely de-escalate emotional individuals. 


• A willingness to learn and utilize verbal and non-verbal tactics and non-violent crisis intervention techniques to safely de-escalate emotional individuals.  A willingness to learn and utilize trained defense tactics and restraint tactics.

Physical Requirements:

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

Work Schedule:

This is a full-time, 40 hours per week position scheduled to work from 7:00 am to 3:00 pm with rotating days off, weekends and holidays required. Hours may vary based on the needs of the department.

University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

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UW Hospital and Clinics benefits

UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.