Regional Sales Manager-Western Region at TVH Parts in Olathe, Kansas

Job Description:

Job Summary

We are One. That's the foundation of our company culture at TVH. We're the worldwide leading supplier of quality replacement parts, safety equipment, and accessories for the material handling and industrial equipment industry. We're seeking an energetic and customer oriented Regional Sales Manager to m anage a sales territory through developing and foster effective sales relationships and opportunities in the assigned geographic territory in concert with overall company sales and marketing objectives.

Essential Functions & Responsibilities

• Manage assigned sales territory to achieve sales objectives including developing building and foster effective customer relationships and sales opportunities
• Contact existing and prospective customers in person and via phone on a regular and consistent basis to develop and build strong relationships with key personnel within the target customer base and present all appropriate global products and services
• Obtain and submit orders, establish new accounts and service existing accounts by planning and organizing daily work schedule and referring to price lists, promotions, product literature, and special quotations
• Train customer staff on the use of IRMN and other sales tools features and functions
• Obtain and utilize customer parts usage reports to secure additional sales and help determine additional product offering needs
• Gather competitive literature and promotional material with customer consent
• Work to gather and use competitive market information to create sales opportunities and customer relationships

Key Responsibilities

• Develop low-value customers and develops new or inactive customer accounts
• Partner with Marketing to create brand awareness and promote research tools and services to support our global value proposition
• Develop and manage goals and objectives, task prioritization, and effective use of available resources
• Identify and resolve basic and moderately complex customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
• Effectively utilize sales planning tools and the pipeline management process to research and develop metrics to monitor and manage the sales process and obtain business objectives and goals
• Works closely with inside and outside sales teams to identify and capitalize on opportunities for up-selling/cross-selling to existing accounts
• Continuously develop professional and technical knowledge of products, services, competitors and market trends through participation in sales promotion and sales meetings
• Navigate and update Salesforce and other company databases and programs to locate and record quotes and customer information
• Leverage established TVH parts, sales and customer relations processes, concepts, and systems to provide effective and timely customer service
• Complete and may lead well defined small basic or moderately complex tasks and/or projects
• Develop working relationships with departments across the company including Sales, Marketing, Pricing and Accounting
• Work professionally and collaboratively with customers and team members to achieve departmental sales and balanced scorecard objectives

Preferred Qualifications

Other Duties and Responsibilities

• Participate in regular conference calls to keep up to date on current sales opportunities and competitive actions
• Attend trade shows and conventions as needed
• Complete sales trip and expense reports in a timely manner
• Handle minor truck maintenance to ensure the vehicle is washed and oil is changed, and make recommendations for major repairs that may be needed
• Prepare and assist with presentations to customer staff and related companies

• Bachelor's Degree from an accredited four-year college or university or a minimum of five years substantially similar inside or outside sales work experience

• Must demonstrate a proven track record in providing exemplary customer service and consistently achieving and exceeding sales targets
• Demonstrates proficient understanding material handling and industrial parts industry, parts, customers, suppliers, and vendors
• Demonstrates a proven track record in customer relationship development and maintenance and meeting inside sales objectives and goals through effective customer relationship development
• Demonstrates proficient understanding and demonstrating sales techniques including cold calling, customer qualification and customer acquisition

Nearest Major Market: Olathe
Nearest Secondary Market: Kansas City
Job Segment: Sales Management, Outside Sales, Regional Manager, Manager, Sales, Management