Posted in Other 30+ days ago.
Type: Full Time
COMPANY SUMMARY
Join our team! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com
JOB SUMMARY
ESSENTIAL FUNCTIONS
* Develops and implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction. Manage and develop all area title, escrow and support staff to ensure performance meets divisional goals, including budgeted targets.
* Typically, multiple Branch Managers/Area Branch Managers report into this role as well as other functions (Escrow and Title Operations, Sales, etc)
* Has full supervisory responsibility for a large staff. Delegates tasks, manages work flow and plans staffing requirements. Responsible for salary administration. Interviews candidates and makes hiring decisions, writes and conducts performance reviews, provides ongoing feedback, and manages disciplinary actions. Coaches and mentors staff; provides development opportunities. Ensures that teams and individuals understand roles and responsibilities via clear communication of goals and objectives. Meets with individual team members on performance measurements, goals and evaluations
* Applies and develops policies and procedures that comply with regulatory and statutory guidelines, rules, and standards
* Confers with Senior and Executive Management regarding branch/regional requirements and solutions; facilitates the resolution of problems and the development of new initiatives to support business segments
SUPERVISION RECEIVED OR EXTENDED
* Responsible for an area/region that significantly impacts other areas/regions
* Makes final decisions on administrative or operational matters and ensures operations achievement of objectives
* Erroneous decisions will have a serious impact on the overall success of functional operations, and will impact Company operations
* Interacts with executives and/or major customers. Interactions may involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders
KNOWLEDGE AND SKILLS/TECHNOLOGY USED
* Excellent communication skills; superior speaking and writing skills
* Ability to take a strategic approach to effectively develop and implement practical and results oriented business plans
* Ability to learn needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources
* Possesses and applies a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of complex projects
* Experience and knowledge of functional tools and infrastructure
* Progressive experience in leading employees in multiple locations, and significant experience developing and implementing solutions
* Possesses problem-solving, conflict resolution, collaboration, critical thinking, team building, and presentation skills
* Results oriented and solution thinking with time management and project management skills
* Displays leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential
TYPICAL EDUCATION
*
Bachelor s degree or equivalent combination of education and experience
TYPICAL RANGE OF EXPERIENCE
*
10+ years of management/leadership experience
*
8+ years directly related experience
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers..
|
Concord Post Acute |
|
Diablo Valley Post Acute |
|
clairesinc |