Lot Operations Manager at Cox Automotive in Riverside, California

Job Description:

*Primary Location: *6446 Fremont St, Riverside, CA, USA
*Division: *Cox Automotive
*Job Level: *Manager/Senior Manager
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *207620
This position manages the daily operations of the lot department, including: labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement and vehicle transport. Additionally manages the lot coordinators, tracking of vehicles and sale day lot flow.

*Job Responsibilities:*

Manage lot operations on a daily basis to ensure efficient operations prior to and after sale.
Assist senior management in developing and executing operational business plans, analyzing operational expenses, and implementing procedures to improve efficiencies.
Coordinate with Reconditioning, Vehicle Entry, and Commercial departments to schedule and prepare vehicles for sale. Effectively manage all aspects of sale day operations, ensuring all vehicles are properly staged and efficiently run through auction lanes.
Maintain positive customer relations and provide out-of-town customers with transportation to and from the auction.
Supervise and develop lot operations staff, their professional and technical knowledge by: recruiting, selecting, orienting, training employees and by providing educational opportunities.
Provide coaching and training for: lot drivers, lane leaders, lot coordinators, lane captains, crew leaders and administrative staff.
Counsel and discipline employees as necessary. Plan, monitor, evaluate job performance and conduct performance appraisals.
Monitor lot damage, meet with general management on a regular basis to review and resolve potential lot operation problems.
Work with Lot Coordinators to ensure all vehicles are located, delivered to the lot, properly numbered and parked.
Ensure all company assets used in operations are properly maintained and accounted for. Maintain/supervise maintenance of equipment including radios, PT scanners, service trucks, wreckers, fuel trucks/equipment, jump boxes, lot vans, golf carts, and lift trucks.
Maintain staging & inventory areas and sale lanes to ensure operational efficiency.
Develop and maintain effective schedules for all drivers and lot personnel.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
Provide assistance and timely feedback to customer inquiries
Maintain operational requirements by initiating, coordinating and enforcing production and control standards and procedures. Ensure all established costs, quality, and delivery commitments are met.
Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
Enforce all company policies and procedures related to employee and customer conduct.
Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high quality customer service and support.
Perform other duties as assigned by manager or supervisor.
Occasional exposure to weather conditions, fumes, and noise.

Qualifications: BA/BS degree in related field and 7+ years of related experience with at least 1 year experience in a management or lead role; or an equivalent combination of education and work-related experience.
Experience in the automotive industry or auction business
Effective management and decision making skills required
Reconditioning and/or body shop experience preferred
Excellent communication and interaction skills required
Effective management, decision-making, and organizational skills required
Good computer and software knowledge essential
AS400 experience preferred
Ability to drive multiple vehicle types, including: standard shift, automatic, 5th wheel, semi, RV and boats preferred
Physical Demands:
Ability to sit, stand and walk for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception.

Who We Are
*About Cox Automotive*
There s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. We ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you ll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.