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Manager, Operations at Pennsylvania American Water in Scranton, Pennsylvania

Posted in Management 30+ days ago.

Type: Full-Time





Job Description:

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states.  To learn more about American Water and additional career opportunities, visit www.amwater.com.




Primary Role



Responsible for the development, management, and operation of the facilities and personnel of the Company engaged in the functional area of production for water and/or wastewater operations.





Key Accountabilities




  • Prepare and control regional construction, operations, and maintenance within established budget limitations. (10%)

  • Direct the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)

  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)

  • Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%)

  • Implement effective reporting processes. Provide analysis and support to Production Manager with information required for various reports, budgets, and business plans. (10%)

  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)

  • Support Directors and local operational managers in ensuring effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

  • Continue to reinforce the importance of developing a diverse workforce.

  • Support the Business Development function in the operational analysis pricing in both the regulated and non-regulated markets.

  • Work collaboratively with other functional leads to mitigate business risks.

  • Implement effective communications at all levels of our operations.

  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)




Knowledge/Skills




  • Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.

  • Knowledge of company policies and procedures




Experience/Education



Experience:


  • 7-10 years managing operational areas and operating units, and managing and meeting performance targets.

Education:


  • Bachelor’s Degree in operational discipline, management, or related technical discipline or equivalent experience.

  • Advanced degree preferred.




Competencies



Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality


Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

 





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