Leasing & Marketing Assistant at Landmark Properties in Murfreesboro, Tennessee

Job Description:

The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors.
Reports to:Community Manager
Direct Reports:None
Roles and Responsibilities
The duties listed below are an outline of the Leasing & Marketing Assistants responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Leasing & Marketing
Monitor and maintain model and tour route on a daily basisAssist with the maintenance of property curb appealAssist in tracking and reporting of leasing data, metrics and goalsAssist in developing and executing methods to retain residents and gain new onesCreate and maintain relationships with vendorsOrganize and manage monthly resident eventsOrganize and manage monthly marketing eventsPrepare for and execute housing fairs and other on campus eventsAssist with social media campaigns to maintain a social media presenceEnsure follow up activities take place for all prospective residents
General Administration
Report on time to your shiftEnsure confidentiality of client, resident, and company informationUnderstand and adhere to the Landmark Properties policies and proceduresMaintain a clean and professional work environmentAssist in roommate placement and matchingUnderstand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative informationParticipate in all move-in related activitiesManage time efficiently and effectively
Financial Management
Assist in maximizing revenue and occupancyAssists in collecting rents, security deposits, and other income as requestedOperates marketing activities within the confines of the marketing budget, deviating only with prior approvalProvide documentation/receipts for all company purchases
Personnel
Co-Facilitate annual Leasing TrainingAssist in tracking Leasing Ambassador performance through lease audits
Customer Service
Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectationsDevelop a sense of community among the prospective residents and staffMaintain active and effective communication with prospective residents, parents, and university personnelRepresent the community and Landmark Properties in a professional mannerMaintain a positive community environment for both prospective residents and associates and encourage participation in events and activitiesAssist future residents in mediation conflicts, both proactively and reactivelyAssist in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessary
Risk Control
Document and address behaviors of residents that violate the law or the community lease agreementIdentify and report safety and security risks to the Leasing & Marketing Manager