Loan Servicing Specialist at Altra Federal Credit Union in Onalaska, Wisconsin

Job Description:

Do you enjoy a challenge? How about learning new duties and tasks? What collaborating with others to make efficiencies? If this sounds like an opportunity you’d enjoy, you should apply for the Loan Servicing Specialist position today!

Loan Servicing Specialists will be responsible for all servicing functions related to consumer, business, and real estate loan products, as well as credit card servicing functions. In this role you will work to coordinate within the Credit Services department and Credit Union to maximize the member experience and relationship within each department; work internal calls and activity request from branches and other departments, train and mentor co-workers, cross-train and take turn on a rotating Saturday schedule to handle teller/branch overrides and promote a collaborative work environment that continually strives to improve workflow, work relationships, efficiencies, quality of work and member and employee experiences.

A high school diploma or GED/HSED is required. Six (6) months of general loan servicing or related experience is preferred. Customer service experience is required. Must be highly knowledgeable in all aspects of Loan Servicing, documents, regulations, and compliance and must have a solid understanding of credit union polices, systems, documents, NCUA regulations, and other laws pertaining to loan servicing.

This position is full time, 40 hours a week, Monday through Friday between the hours of 8:00 a.m. and 5:30 p.m. The Loan Servicing Specialist position is located at the Operations Center in Onalaska, WI.

 

At Altra, we invest in each other and work together to make a difference in the community and help people live their best life! Altra is a Great Place to Work® certified organization for the second year in a row and is ranked #24 on Forbes’ Best Small to Mid-Sized Financial Institutions! We support diversity in the workplace, and we are an Equal Opportunity Employer; bilingual abilities are a plus. Come join our team, it’s where YOU belong!

Experience

Required

• Must be highly knowledgeable in all aspects of Loan Servicing, documents, regulations, and compliance and must have a solid understanding of credit union polices, systems, documents, NCUA regulations, and other laws pertaining to loan servicing.


• Customer service experience is required.

Preferred

• Six (6) months of general loan servicing or related experience is preferred.

Education

Required

• High School or GED or better

See job description

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