Reports and works under the direction of the Manager of On-Site Services. Under general supervision and according to established policies and procedures, performs various on-site services, clerical duties, patient care, and maintains a professional relationship with COM clients. Responsibilities include assisting in biometric screenings quickly and efficiently, performing services independently with limited supervision, knowledge of all of Business Medicine services to assist Manager of On-Site Services in predicting and fulfilling the client's need, answering the telephone, and performing data entry.
MISSION & VISION
Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.
Vision: Our vision is to achieve:
Innovative health care and well-being services of the highest quality at the greatest value
Easy access and convenience
Outstanding patient experiences
Ongoing education involving physicians, patients and the community
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. Successful completion of an approved Medical Assistant Program or equivalent work experience is preferred. Previous medical office experience and the ability to speak and write Spanish are desired.
Knowledge & Skills
Demonstrates knowledge of and competency in performing patient care procedures, observations, treatments and techniques utilized on-site and at the facility.
Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitors, clients, and staff members in a professional manner.
Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
Requires general knowledge of billing, administration, and office procedures.
Demonstrates analytical skills necessary to solve problems while in an on-site or client setting.
Ability to interpret patient problems independently of the clinic and interpret data without direct supervision.
Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.
Requires ability to perform procedures applicable to the practice.
Knowledge of Word and Excel computer program.
Must have or obtain required certifications including Wellness Coaching, TB, CPR,First Aid, DOT drug screen and BAT.
Working Conditions
Works in a continuously changing and intense environment.
Requires lifting, carrying, and positioning of supplies.
Has own transportation to provide services at multiple locations.
Flexible hours and work schedule required.
Physical Demands
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.