Dental Practice Manager at Franciscan Children's Hospital in Brighton, Massachusetts

Job Description:

Date Posted:
12/2/2020 Job Code:
PRACTMGR Location:
0230-FPIDentalC City:
Brighton State:
MA Employment Status:
Full Time Schedule:
Full Time Category:
Management

DESCRIPTION

GENERAL SUMMARY

The Practice Manager is responsible for managing the work of all clinical and non-clinical staff to ensure service delivery in practice and all operational aspects within a specific practice to achieve excellent customer service, quality, and cost and delivery performance in line with company strategy, goals and values. Provide support and direction to enhance performance, skills and knowledge of practice staff within the practice/s.

PRINCIPAL DUTIES AND RESPONSIBILITIES

* Ensuring efficient and effective day to day operations of the dental clinic.

* Manage operational and revenue goals.

* Interpret, understand and manage controllable items on dental software (dentrix)

* Full understanding of productive scheduling methods to meet revenue goals while assisting and educating providers to meeting their personal goals.

* Continuous support of excellence in patient service and satisfaction; address and resolve any patient issues or concerns in a timely fashion

* Human resource related issues including assuring proper staffing levels, performance, staff development, ER issues, and annual performance reviews for dental clinic staff.

* Assisting in the implementation and monitoring of new initiatives

* Responsible for overseeing Dental Clinic patient scheduling. Goal is to maximize schedules, align staffing and patient activity, and establish an efficient intake process that supports maximization of Dental Clinic growth.

* Recommends strategies to grow patient volume. Prepares volume variance reports as needed with goal of understanding volume drivers to help support long-term program growth.

* Ensuring compliance with all regulatory requirements

MINIMUM REQUIREMENTS

EDUCATION AND EXPERIENCE

* Bachelor s degree. Degree in dental, healthcare or related field strongly preferred.

* A minimum of five years management experience required. Previous experience managing a dental office or related ambulatory practice required. Dental billing/3rd party reimbursement experience required.

We Provide Equal Employment Opportunity for All Employees

We believe there is strength in diversity, not only of race, gender, age, religion and disability, but also of education, family status, national origin, sexual orientation, gender identity and expression and all of the other factors that make people individuals. Honoring the diversity of our community will promote and ensure the mutual respect, collaboration and productivity that is necessary to provide the highest quality health care.
For more information, please consult Franciscan Children s policy HR001 Equal Employment Opportunity.