Solutions Specialist II (Supply Chain) at Children's Hospital Of Philadelphia in Philadelphia, Pennsylvania

Job Description:

Location:LOC_HOME-Home/Remote Office Location

Req ID:84186

Shift: Days

Employment Status:Regular - Full Time

Job Summary

The Supply Chain Solution Specialist II is responsible for the maintenance, development, improvement and support of the critical systems which drive the supply chain processes. The Supply Chain Specialist II is responsible for all aspects of the management of the system and works closely with the other Supply Chain teams, which utilize the systems, and the IS organization which supports the back end integration and technical aspects behind the solutions.

Job Responsibilities

- Serves as the systems expert for the Supply Chain solutions including the ERP, eProcurement, Carousel, Point of Use, Sterile Processing system, @chop and peripheral systems.

- Develops requirements and functional design documentation for the implementation of new features

- Creates and Champions system strategies for improvements, upgrades, new systems modules

- Liaise with software suppliers in the support, development and maintenance of solutions

- Coordinates release of new functionality including qualifying and presenting functionality to Supply Chain

- Develops and supports analytics solutions and data integration requirements for Supply Chain systems

- Manages projects related to the rollout of new functionality, system releases, and expansion to new business or process areas

- Maintains systems documentation and related process flows

- Coordinates with the Education Lead to develop and maintain appropriate training materials

- Represents CHOP across hospital / vendor relations pursuant to improved system functionality

- Monitors the system for failures and support solution KPI reporting and progressive improvement

- Establishes a continuous improvement process converting systems issues or business need in to solutions

- Collaborates in the development and maintenance of SOPs for operational areas

- Maintains systems strategic direction and promotes new functionality

- Works with the customer service team on communication and knowledge base

- Provides operational metrics for Supply Chain teams

Required Licenses, Certifications, Registrations

Required Education and Experience

Required Education: Bachelor's degree in supply chain, business or related field

Required Experience: Five (5) years of experience in the functional management of Supply Chain Systems

Preferred Education, Experience & Cert/Lic

Additional Technical Requirements

- Demonstrates a strong technical aptitude and understanding of Supply Chain systems and processes

- Ability to lead large projects including a diverse set of individuals

- Strong analytical and data skills

- Ability to trouble shoot and problem solve both technical and process issues

- Excellent written and verbal capabilities

- Strong process knowledge in the areas which the systems support

- Ability to work autonomously and create recommendations for Supply Chain leader related to systems

- Strong project management capabilities

- Knowledge of supply chain systems, such as ERP, point of use, business intelligence required.

- Experience in the maintenance and administration of Software Solutions in desirable. Specific knowledge and experience with Coupa, WorkDay or Qlikview highly preferred

- Ability to document business requirements and business processes effectively

- Ability to translate business requirement into technology solutions, with support from IT as needed

- Experience in Data Analytics Techniques and Reporting Languages, such as SQL, preferred.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans. Please contact our hiring official with any referrals or questions.

CHOP Careers Contact

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146

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