The Online & Mobile Portals Director will lead Software Engineering teams to deliver custom healthcare technology solutions to our clients, prescribers, and pharmacists. They will balance a wide-range of initiatives and manage relationships with other technology and business leaders to deliver on our strategic priorities. They will lead a teams of front-line engineers who design, develop, implement and support client, prescriber and pharmacist-facing web applications using agile engineering practices.
ESSENTIAL FUNCTIONS:
Cultivate an empowered team of high performing engineers and engineering managers who are deeply passionate about building quality software products
Foster ongoing agile engineering transformation and continuous improvement throughout the organization, advocating for common engineering patterns, efficiency, quality, resiliency, security and performance
Demonstrate courage in pushing cultural boundaries in a transforming organization
Ensure applications are designed and constructed using solid engineering patterns
Create an environment of trust in which teams can "fail fast", developing the team in the process
Encourage innovation and diversity of thought to solve complex business problems
Remove impediments to achieving quality standards, project deadlines and business objectives
Willing and able to jump in and solve technical problems when needed
Calm and thoughtful leadership presence leading urgent events
Develop strong matrix relationships with product owners, experience designers, peer engineering teams, architects, infrastructure engineers, etc.
Influence and communicate at all levels of the organization
Ensure holistic ownership and accountability for technology products and delivery, including:
Deep understanding of the engineering practice maturity, strengths and opportunities in each product team, striving for continuous improvement
End-to-end knowledge of product ecosystem, business transactions, technology stack, dependencies, and engineering practices
Influence business partners at all levels of the organization to align future state business and technical road maps
Ensure technical product road maps are complete, consistent and feasible
Construct business cases to influence support for large, transformative technology investments
Partner with business and technical product owners to optimize working relationships and clarify roles and responsibilities
Establish organizational staffing strategy including budget planning, performance management and development of the team
Deliver through the team, using delegation effectively to deliver
Apply knowledge of business and the marketplace to advance the organization’s goals
Have the technical expertise and presence to lead the troubleshooting conversation confidently, yet is able to discern when it is appropriate to pivot between tactical and strategic tasks
QUALIFICATIONS:
Demonstrated experience building cloud-based web applications
Demonstrated record of leading a team of software engineers and building high-performing teams.
Demonstrated record of setting strategy and vision for a team of software engineers.
Ability to provide technical solutions to a wide range of difficult problems; solutions are innovative, thorough, practical and consistent with organizational objectives.
Ability to travel up to 20% domestically to other corporate sites and team locations.
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.