Posted in Science 30+ days ago.
Type: Full-Time
Summary
The Data Measurement & Reporting Manager (MA Growth Reporting) role is an opportunity to set and execute a vision for Medicare Customer Analytics, managing a team to lead growth reporting for Cigna’s Medicare Advantage Business. You will work collaboratively with stakeholder partners across the business including Sales, Marketing, Customer Experience, Local Market Operations, and Finance to provide strategic partnership in reporting, ensuring stakeholders of all management levels have streamlined reporting solutions designed for their specific stakeholder needs, populated with validated, trusted data.
Reporting to the Director of Medicare Customer Analytics, this position will evaluate the existing growth reporting landscape in partnership with our stakeholders to collectively set a growth reporting roadmap. The candidate filling this position will require a strategic, collaborative mindset in order to successfully set the reporting roadmap and must also possess tech savvy, data management skills, and a drive for results in order to execute the roadmap vision.
Responsibilities
Set and execute a growth reporting roadmap inclusive of: executive summary net-growth reporting, sales & disenrollment transactional reporting, reporting tools deriving insights from CMS public enrollment data, and other growth related reporting tools
Drive business partner engagement and adoption of newly developed reporting solutions by ensuring:
All reporting solutions have a clear stakeholder user base
All stakeholder partners have awareness of the reporting tools designed for their needs and an understanding of resources and/or point-of-contact to help resolve questions as they arise
Ensure business partner trust of reporting accuracy by:
Collaborating with stakeholders to ensure alignment on measure definitions
Developing reconciliation processes to help articulate differences that arise between transactional source systems and downstream reports
Establish a mechanism to intake feedback and new reporting requests from stakeholder partners while maintaining open communication lines
Evaluate the operating model of the growth reporting team, and implement changes that will lead to improved output and talent development
Provide individual and team leadership to the Customer Analytics Team to help team members grow their capabilities and achieve their career goals
Requirements
5+ years’ of experience in roles demanding a strong analytical mindset and development of reporting solutions to communicate insights with stakeholder partners
Excellent data skills with proven ability to:
Facilitate the connection between raw data and business insights
Reconcile complex data sets from multiple sources
Navigate relational databases
Proven ability to work collaboratively in complex matrix organizations, driving outstanding results
Demonstrated ability in leading success in a team environment to achieve business outcomes
Ability to influence and collaborate with leaders at all levels of the organization
Strong communication skills and business acumen to translate between business need & reporting solution specifications
Preferred
Experience with Tableau, Salesforce
Experience with Medicare Advantage
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
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