Portfolio Servicing Specialist - Pittsburgh, PA at F.N.B. Corporation in Pittsburgh, Pennsylvania

Job Description:

Primary Office Location:100 Federal Street. Pittsburgh, Pennsylvania. 15212.

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Position Title: Portfolio Servicing Specialist 2
Business Unit: Retail Lending
Reports to: Manager of Retail Loan Servicing

Position Overview:
This position is primarily responsible for monitoring existing small business portfolio on loans under $500M in aggregate exposure including making or recommending loan decisions on modification requests and other amendments using PayNet reporting to aid in this monitoring process. The incumbent provides overall customer service to the branches, requires customer contact with challenging discussions at times when dealing with minor delinquency issues/repayment capacity and finding solutions with customers to avoid losses to the Bank.

Primary Responsibilities:
Uses PayNet to aid in predicting potential losses to the Bank prior to a loss occurring. Has customer contact and reacts quickly and makes decisions on whether the Bank needs an exit strategy or some type of restructure done to keep the Bank from sustaining a loss (prior to Special Lending). If not within lending authority, makes a recommendation to a higher level of loan authority.
Has the ability to determine signs of financial stress. Understands the policies/procedures in determining if a modification of loan terms or an exit strategy is the best solution and is able to communicate that solution to the borrower within lending authority to make these decisions or make recommendations to a higher level of loan authority.
Provides occasional backup for central underwriting on new loan requests due to increased volume and priority loans.
Reviews requests from the field to determine if that modification is within the Bank's guidelines and makes a decision based upon the credit worthiness including the relationship, credit history and value of collateral remaining on the existing loan within lending authority to make these decisions or make recommendations to a higher level of loan authority.
Recommends and aids branch personnel on how to best handle loan modification requests regarding structure for the modification within the Bank's set policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
5

Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience with industry related software such as CRIF software, Customer Information System and Director.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A .

It is the policy of F.N.B. Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace. Please Visit following page for important legal disclosures and information: https://www.fnb-online.com/disclosures