Customer Service Administrative Assistant at Fechheimer Brothers Company in Cincinnati, Ohio

Job Description:

Position Description:

• Provide a high standard of individualized customer service to both internal and external customers.

• Assisting in the continuous flow of AGSU orders.

• Proofing and Pricing updates on all Special orders.

• Continual follow through on the inactive items reports.

• Consistent follow up on the orders on hold report.

• Embroidery Orders

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.

Required Knowledge, Skills and Abilities:

• Strong computer navigation skills and PC Knowledge (5+ years of experience).

• Strong Microsoft Excel skills (5+ years of experience)

• Exceptional verbal and written communication skills

Job Requirements:

• Individual must possess a high school diploma or GED equivalent • College or some college preferred

• Strong data entry skills

Essential Functions/Physical Demands:

• Positional: Driving in accordance with job duties assigned. Infrequent standing and walking. Constant sitting.

• Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.

• Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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