Underwriting Supervisor - Mortgage at PNC Financial Services Group in Jacksonville, Florida

Job Description:

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an Underwriting Supervisor within PNC's Mortgage Operations organization, you will be remotely based.

Job Description

• Supervises a team of underwriters and/or underwriting analysts. Provides mentoring, training, advising and assistance to their team during the underwriting process.


• Supervises and serves as a point of escalation to staff in performing underwriting responsibilities. Oversees work product quality of team, including satisfying portfolio metrics as applicable. Manages workflow of the team.


• Builds ongoing relationships with internal/external customers and other parties.


• Ensures compliance with all external regulatory requirements and internal policies/procedures. Provides recommendations for process improvement and participates in special initiatives.


• Coaches and develops direct reports. Leads team's performance, training, hiring and development.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

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  Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


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  Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

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  Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.


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  Live the Values - Role models our values with transparency and courage.


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  Enable Change - Takes action to drive change and innovation that will transform our business.


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  Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.


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  Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Credit Analysis and Verification – Knowledge of and ability to utilize tools, techniques and practices for determining the credit-worthiness of an applicant.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Financial Analysis – Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material.

Knowledge of Underwriting – Knowledge of the full spectrum of underwriting activities, practices, tools and considerations, and the ability to utilize these to manage the underwriting process.

Operational Functions – Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. 

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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