Senior Systems Engineer - Santa Ana at Banc of California in Santa Ana, California

Job Description:

Banc of California, Inc. (NYSE: BANC) is
a bank holding company with approximately $8 billion in assets and one
wholly-owned banking subsidiary, Banc of California, N.A. (the “Bank”). With
our 600+ dedicated professionals, we provide customized and innovative banking
and lending solutions to businesses, entrepreneurs and individuals throughout
California. We proudly partner with community organizations that provide
financial literacy, job training, small business support, and affordable
housing to help improve the communities where we live and work. With a
commitment to service and building enduring relationships, we provide a higher
standard of banking.

 
JOB SUMMARY:
 

Responsible
for designing, developing, implementing and analyzing technical products and
systems; performing engineering design evaluation; recommending alterations of
development and design to improve quality of systems and/or procedures. The
position will require advanced technical skills in addition to the ability to
interpret and explain technical concepts to non-technical users.
Responsibilities may include but are not limited to, support of the server and
desktop environment; administration and troubleshooting of all hardware and
supporting operating systems; support, administration, and maintenance of the
Microsoft Windows directory services infrastructure including Messaging, Group
Policy, DNS, DHCP; support of Citrix environment including Citrix XenDesktop 7x, Citrix Store Front, and Citrix
Netscalers; support of VMware products including vCenter, ESXi,
vSphere.

Participates
in the implementation of new platform and application technologies in
accordance with established project management methodologies.  Will perform Level 2 support escalation as
needed for all enterprise applications and establish system changes or
procedures to prevent further problems. Supports Disaster Recovery/Business
Continuity testing and participates as required in the Computer Incident
Response Team.  Communicates timely
system services status, provides quality documentation and generates any other
reports requested or required by the VP – Information Technology.   Attends daily/weekly meetings and interacts
regularly with management and peers to constantly improve the system
infrastructure. Performs all duties in accordance with the company’s policies
and procedures, all U.S. state and federal laws and regulations, wherein the
company operates.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 

1. Designs, architects, installs and supports storage
   solutions across the BoC IT environment. Identifies and remediates issues
   associated to the storage environments in both physical and virtual
   (including VMWare ESX).


2. Integrates storage systems with Windows, networking,
   and physical and virtual environments.


3. Installs, configures, and maintains Windows operating
   systems and functions as the technical expert for Active Directory.


4. Writes enterprise level standards, processes and
   procedures, engineering/architectural detailed designs, as-built server
   documents, run guides, and communications to management and users
   regarding planned and unplanned outages.


5. Maintain and administer servers/application messaging
   environment, including server hardware, systems software, applications
   software, O365, Active directory.


6. Support all infrastructure supported by the Access
   Team. This includes but is not limited to: Citrix XenDesktop 7x, Citrix
   Store Front, and Citrix Netscalers.


7. Design, install, and administer VMware products
   including vCenter, ESXi, vSphere.


8. Supports in administration of the data storage
   environment, including any storage any networking and archiving systems.


9. Performs the operational tasks to support the daily
   process cycles.


10. Administration of the operations reporting
    infrastructure including the creation and maintenance of ad hoc reporting.


11. Provides training guidance on application use and
    connectivity.


12. Provides guidance of development specifications based
    on input from business stakeholders.


13. Helps, establishes and controls quality and quantity
    standards, procedures and guidelines for design, development, testing,
    implementation and maintenance of enterprise solutions.


14. Helps monitor and maintain equipment to insure
    non-interruption of service. Escalates any performance issues to the VP
    Information Technology.


15. Liaison with other departments and organizations. This
    would include issues involving proper system use, special requirements,
    and/or training needs.


16. Treats
    people with respect; keeps commitments; inspires the trust of others; works
    ethically and with integrity; upholds organizational values; accepts
    responsibility for own actions.


17. Follows
    policies and procedures; completes tasks correctly and on time; supports the
    company’s goals and values.


18. Demonstrates
    knowledge of and adherence to EEO policy; shows respect and sensitivity for
    cultural differences; educates others on the value of diversity; promotes
    working environment free of harassment of any type; builds a diverse workforce
    and supports affirmative action.


19. Performs
    the position safely, without endangering the health or safety to themselves or
    others and will be expected to report potentially unsafe conditions. The
    employee shall comply with occupational safety and health standards and all
    rules, regulations and orders issued pursuant to the OSHA Act of 1970, which
    are applicable to one’s own actions and conduct.


20. Performs
    other duties and projects as assigned.

Banc of California is an equal opportunity employer
committed to creating a diverse workforce. All qualified applicants will
receive consideration for employment without regard to age (40 and over),
ancestry, color, religious creed (including religious dress and grooming
practices), denial of Family and Medical Care Leave, disability (mental and
physical) including HIV and AIDS, marital status, medical condition (cancer and
genetic characteristics), genetic information, military and veteran status,
national origin (including language use restrictions), race, sex (which
includes pregnancy, childbirth, breastfeeding and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity, gender
expression, and sexual orientation.

ESSENTIAL KNOWLEDGE,
SKILLS, AND ABILITIES:

• High level
  understanding of storage administration, performance monitoring, capacity
  management, and use of third party services and appliances.


• General
  understanding of desktop applications and tools such as anti-virus, maintenance
  and performance monitoring.


• Understanding
  of security methodologies and procedures preferred.


• Understanding
  of archiving/back-up systems, procedures and methodologies.


• Exceptional
  verbal, written and interpersonal communication skills with the ability to
  apply common sense to carry out instructions and instruct others, train
  personnel, read, analyze and interpret documents and professional journals,
  understand procedures, write reports, correspondence and procedures, speak
  clearly to customers and employees.


• Ability
  to deal with complex problems involving multiple facets and variables in
  non-standardized situations.


• Ability
  to work with minimal supervision while performing duties.


• Exceptional
  oral, written and interpersonal communication skills.


• Ability
  to make decisions that have significant impact on the immediate work unit and
  cross functional departments.


• Ability
  to provide consultation and expert advice to management.


• Ability to work with
  little to no supervision while performing duties

• Bachelor’s
  Degree preferred. 


• 5+
  years of experience performing Senior level daily administration
  responsibilities in Microsoft Exchange and Office 365, in implementation and
  administration of Citrix Products including Citrix XenDesktop 7x, Citrix Store
  Front, and Citrix Netscalers, in VMware products including vCenter, ESXi,
  vSphere and knowledge of Windows/Networking technologies (AD, DNS, DHCP, DFS,
  etc.)