Batch Support at Cognizant in Glendale, Arizona

Job Description:

We are looking for Batch Support for an immediate need. This is a client facing role & the candidate will have regular interactions with various client managers.

Responsibilities:

Must have experience on below areas:

Alert Monitoring (Console/Third party tool)

Report generation - Generating Daily/Monthly reports (Batch job/ Application data)

Service Requests - Standard/Ad hoc requests

Health-checks

Manual tasks

Change Requests - New Job/Schedule/Calendar creation, Changes to the existing jobs, Delete the Job/Box/ Schedule

Incident Management - Troubleshooting of job failures, Automic scheduling tool issues, Root Cause Analysis, KEDB Maintenance

Job Analysis - Late job analysis/Job flow analysis, Batch Job Redesign

Automation – Scripting

CA Automic Tool Administration

Change Requests - Install/Configure scheduler agents,  Upgrade/Migrate scheduler agents

Incident Management - Advanced Troubleshooting issues with scheduler and agents

Resolution of application issues/requests triaged from L2

Problem Management – Analysis, Batch Error Fixing, Batch Optimization

Environment Management - BCP/DR Planning, Batch Performance Tuning

CA Automic Tool support

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.  Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Automic	PL1	Required
2	AutoSys - CA	PL4	Desired

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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