Furniture Medic at Restoration Hardware in Denver, Colorado

Job Description:

JOB DESCRIPTION
At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

The Furniture Medic will have an immediate connection to our Values (People, Service, Quality and Innovation). This candidate will be extremely flexible and enjoy a \"startup\" mentality and environment that changes day to day and will \"assume positive intentions\" at all times. They will be personable, open to learning, collaborate well with others and have a positive attitude, and are more apt to saying \"yes\" or \"will find a way\" (rather than \"no\" or \"that's impossible\") will be at the top of our list.

RESPONSIBILITIES

• Live Our Values: People, Quality, Service and Innovation
• Complete Furniture Repairs in the HDC as well as Clients Homes
• Answer internal and external customer inquiries via phone and/or email
• Complete all necessary records and reports in a timely and accurate fashion
• Assume responsibility of departmental goals and actively participate in achieving these goals on a daily basis
• Abide by all security policies and procedures
• Ensure that the warehouse is consistently clean and free of debris
• Abide by all company policies and procedures
• All other duties as assigned

REQUIREMENTS

• 1+ years Furniture Medic Experience
• Live and breathe Our Core Values.
• Proficient in Microsoft Office
• Basic mathematics and reading skills
• Strong understanding of warehousing and distribution
• Proven ability to provide an exceptional customer experience
• Strong verbal and written communication skills including analyzing, interpreting and addressing customer needs
• Friendly, upbeat personality focused on providing excellent customer service
• Flexible and quick to adapt to changing business needs and process
• Ability to work in a team environment
• Skilled in providing outstanding customer service
• Defuse situations and strong ability to problem solve
• Strong time management and multitasking ability
• Demonstrated ability to achieve and maintain goals
• Ability to make quick, accurate and appropriate decisions
• A bright, creative individual who demonstrates good judgment
• Mature, grounded, and serves as a resource to others
• Collaborative and results driven
• Capacity to operate in a fast-paced organization and handle multiple projects simultaneously
• Ability to work under minimal supervision and under deadlines

ABOUT US
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

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