The CCB Insights Data Visualization team serves as an internal consultancy partnering across lines of business to build a cohesive executive reporting experience. By offering domain skill set and governance across different lines of business, finance, controls, risk, HR and administration the finance executives will be empowered with industry leading tools and analytics to make data driven decisions.
The team is tasked with integrating data across the LOBs and providing business stakeholders with a holistic view of their data in consumable forms. It will also enable process and data standardization across the organization. A key task is to enable easy accessibility to data insights and provide the ability to use it in conjunction with existing customer data and other data sources. The team will also lead adoption of new tools and platforms being leveraged across the industry. The group will help create a unified and best in class analytics infrastructure by establishing new platforms for reporting.
A key long term goal of the team is to make analytics and integrated customer data 'actionable' by creating interfaces to deployment platforms where the business strategies get implemented with 'speed-to-market'. This would also encompass the broader infrastructure initiatives to get the best in class tools and software in place.
In this role, the candidate will be responsible for
end to end preparation of data and development of dashboards in Tableau
ad-hoc speed-to-market analytics
leading, mentoring, and/or training junior staff working against a backlog
thought leadership in developing solutions ancillary to the primary tasks (e.g. governance, entitlements, inventories, controls)
Key Responsibilities:
Support and manage Business-LOB focused BI reporting and dashboards on the portal. Drive the set up and production of dashboards measuring KPIs for the Business-LOB.
Drive innovation with LOB stakeholders during agile development sessions to create and improve dashboards leveraging newly on-boarded data sources
Query data and merge information from diverse data sources to create rich datasets that enable better decision-making
Analyze data using tools such as Tableau, Alteryx, SQL and SAS to develop and automate reports or analysis that lead to actionable business insights
Work with other Analytics teams and multi-task on projects to summarize and synthesize data and present recommendations to the businesses in a clear and logical manner
Support on-going development of the CCB Insights platform by partnering with business to identify needs, define new data sets, technical testing and launch support including training of new users
As needed leading junior staff or a development team of working against a backlog
Identify unexplored data opportunities for the business to unlock and maximize the potential of digital data within the organization
Drive automation of new and existing processes
Keep abreast of digital marketing trends and provide recommendations for testing new and emerging technology
Support ongoing technology evaluation process and proof of concept projects
Qualifications
Minimum of 6 years experience in data management projects, preferably related to customer or marketing analytics or in the financial services domain
Minimum 4 years experience developing advanced data visualization and presentations preferably with Tableau
Experience with business intelligence analytic and data wrangling tools such as Alteryx, Xceptor, R, SAS, or Python
Experience with business intelligence dashboarding tools such as PowerBI, Qlik or Business Objects
Experience with relational databases optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses
Knowledge of modern MPP databases and big-data (Hadoop) concepts
Experience with Hive, Spark SQL, Impala or other big-data query tools
Experience in reporting development and testing, and ability to interpret unstructured data and draw objective inferences given known limitations of the data
Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
Self-starter who can provide thought leadership and drive results in a dynamic and fast evolving environment
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.