CCB - Analytics Solutions Manager (Customer Data Delivery) at JPMorgan Chase Bank, N.A. in Columbus, Ohio

Job Description:

As a senior-level experienced member of the Customer Data Delivery product team, you'll shape the technology solutions that drive strategic initiatives across the firm. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, and translate that insight into high-quality solutions. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities.

The candidate must have the ability to partner with stakeholders throughout the firm to understand their needs and design and develop robust solutions that meet and/or exceed customer expectations. The ideal candidate will have a solid understanding of JPMorgan Chase businesses and the underlying technological infrastructure, strong analytical skills, and a commitment to producing high quality results.

Responsibilities include:

• Facilitate use case & requirements definition, design, testing, and implementation of new data assets and technology-driven capabilities that address specific business needs
• Actively participate in domain-driven-design sessions along with technical teams and architecture
• Develop strategic roadmaps for the customer domain that describe a sequence of projects to improve management, utility and availability of customer data for the business
• Author initiatives, epics and stories, work with aligned feature teams to refine requirements, design solutions, develop success criteria, and drive change required to deliver on business goals
• Identify areas for efficiency across data domains, such as the elimination of duplicate data or platforms
• Profile, wrangle, and prepare data from diverse sources to support backlog refinement
• Create conceptual & logical models to describe a particular domain
• Enable the management of data as a corporate asset: define data (metadata), identify systems of record and authoritative data sources, create data quality rules, and shape solutions that embody firm-wide principles, standards, and controls

Educational Requirement:

The candidate must have an educational background in Computer Science, MIS, Software Engineering, or a related discipline. In addition, the candidate must have a minimum of a Bachelor's degree with 7 years of experience or a Master's degree with 5 years of experience.

Qualifications and Required Skills

• 7+ years of experience as a lead product analyst or business analyst on customer data infrastructure related initiative

• Experience in SQL, Unix, and at least one of: SAS, R, Hive, SparkSQL, Sqoop, or other query languages

• Experience in SQL tuning, data validation, ETL process as well as logical, physical, and semantic data modeling

• Experience working in large-scale corporate DataMart's resolving inconsistencies and challenges in the data

• Demonstrated expertise driving Agile and scrum technology delivery

• Ability to proactively partner with business stakeholders and development teams, translating strategic goals into technology solutions

• Must possess the ability to research and resolve issues independently while working across teams to acquire needed information

• Self-motivated team player with advanced analytical thinking and problem solving skills

• Advanced knowledge of CCB business processes and customer data infrastructure

• Experience in project management: including scheduling, budgeting and resource planning

• The candidate must exhibit a thorough understanding of data structures, data manipulation, metadata, data security, and data quality management

• Possess excellent oral and written communication skills

Preferred Skills

• Extensive knowledge and experience with customer data infrastructure and its use across JPMorgan Chase

• Experience in strategy consulting, specifically in data related industries

• Ability to articulate complex issues in easy to understand ways

• Pragmatic problem solving across multiple types of issues in project work

• Willingness to learn new areas of focus - especially support functions

• Comfortable with ambiguity

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans