Reports to Laboratory Director. Collects, accessions, requisitions and processes specimens for testing. Ensures that lab requisitions are appropriately completed and authorized and obtains pertinent patient information for laboratory records and/or billing purposes. Performs general office/clerical responsibilities, performs phlebotomy, and Point-of-Care testing.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of high school diploma (with courses in mathematics and some biological sciences preferred). Minimum of one year of patient care, customer service, general office/clerical or related experience is required. Completion of a phlebotomy training program or experience preferred. Qualifies as testing personnel for moderate complexity testing as defined in CFR.493.1423.
Knowledge & Skills
Requires the ability to be effective in a fast paced, quality focused, multi-priority environment that frequently deals with stressful situations and deadlines.
Demonstrates the interpersonal and communication skills (both verbal and written) necessary to maintain effective working relationships with patients, medical staff, other employees, and the public.
Requires good organization skills and the ability to work effectively with general supervision.
Requires proficient computer skills to complete work assignments accurately and in a reasonable amount of time.
Demonstrates the ability to pay close attention to details.
Requires the effective telephone usage skills necessary to process information accurately.
Working Conditions
Possible exposure to communicable diseases, hazardous substances, chemicals and other conditions common to a hospital laboratory.
May involve travel to various off site locations for pick up or delivery of specimens or supplies.
Physical Demands
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, etc.) to perform the essential functions of the position.