Quality / Metrology Lab Supervisor at PRIDGEON & CLAY INC. in Grand Rapids, Michigan

Job Description:

Objective: Supervisors are responsible for monitoring, planning and implementing production, quality processes, safety objectives, cost savings, waste elimination, and personnel management in an exemplary manner according to the company quality policies.
Qualified candidates will possess the following Minimum Requirements:

High school diploma or GED. (An Associate's degree in Quality Science, Pre-Engineering, or related field is preferred).
Experience working in a quality environment and manufacturing with knowledge of quality documentation.
Proficiency with gage calibration, including gage repeatability and reproducibility (R&R) studies.
Experience with Geometric Dimensioning and Tolerancing (GD&T) and Coordinate Measuring Machine (CMM) operation.
Proven ability to interpret blueprints and Computer Aided Design (CAD) data.
Knowledge of CMM Programs such as Checkmate, Measuremax, PC-DMIS, ATOS as Mechanical Desktop (Mini Tab & SolidWorks).
Computer Literacy (Microsoft Outlook, Word & Excel).
Strong communication and organization skills.
Ability to follow instructions and procedures.
Ability to lift 75 pounds.
Must not have a pace-maker.
An excellent work record, including attendance.

Outstanding candidates will possess the following Desired Requirements:

A Bachler's degree in Quality Science, Engineering, or related field.
Previous experience in the automotive industry.
Experience problem-solving using 8D and 5 Why methods.
Scheduling and workforce planning, especially with workforce fluctuations.
Experience with quality metrics, manufacturing metrics, continuous improvement, and lean manufacturing.

(Minimum requirements are updated annually to meet the demands of various positions; employees hired prior to the latest revision update may not meet all current requirements)

Essential Functions:
Production/Manufacturing:

Monitor metrology lab daily to ensure layout requirements are meeting and achieving due dates, leading CMM operator communication, and facilitating productivity improvements.
Participate in manpower planning and proposing solutions for manpower fluctuations.
Plan for scheduled downtime to make sure repairs and calibrations are completed on the measurement equipment.
Plan and schedule all layout requirements for layout request, gage certification, annual requirements, gage R&R's, and all other metrology needs.
Know, communicate, and be responsible for the achievement of quality key metrics, including run time attainment, equipment set up, internal parts per million (PPM), and cost of quality (COQ), safety, quality, on time Production Part Approval Processes (PPAP's), on time delivery, premium freight, past due, inventory control and Kanban attainment.
Responsible for tracking/controlling Supplies, OT, Scrap, Efficiency, and Inventory accuracy.
Overlap with other shifts daily to ensure transition is managed efficiently.
Be responsive to calls on Company phone. If unavailable, call back timely.
Ensure all documentation (layout request is timely, as well as accurately completed by the production team.
Monitor perishables items in the lab such as cleaners, towels, etc. and develop lean methods for replenishment.

Quality/Problem-Solving/Safety:

Be knowledgeable of, and responsible for, the achievement of all quality-related goals, including PPAP, COQ, First Time Quality (FTQ), error-proofing, PPM, and adherence to control plans.
Maintain responsibility for process conformance results via weekly line side/layered audits.
Accurately and efficiently develop and implements action plans to achieve metrics goals.
Use prescribed problem solving methods to lead the development of successful action plans that achieve permanent corrective actions and eliminate non-conformances. Initiate and participate in 8D or 5 Why teams depending on the customer requirements.
Ensure the environment is safe/free of avoidable risk by reporting safety concerns immediately, enforcing required Personal Protective Equipment (PPE) usage, as well as identifying potential safety issues, and taking appropriate action.
Ensure accident reports are turned in promptly and accurately when incidences occur.
Drive, as well as participate in, company-wide lean initiatives and continuous improvement events, including continuous improvement activities and standardized work.

Personnel/Workforce Management:

Schedule, review and approve team member's schedules daily in the system.
Drive team suggestions and implementation of ideas to increase efficiency, resulting in cost reductions. Active participation of your team is required for Bright Ideas. Set expectations.
Complete and present annual performance appraisals for all direct report employees, outlining positive and negative performance, and documenting a plan of action for sub-par performers.
Know where team members excel, as well as where they are challenged. Apply this information to attain team goals, as well as enhance the overall well-being of the team members.
Provide consistent feedback to employees regarding job task performance and accomplishment of goals. Address unacceptable performance by administering discipline actions fairly using the company handbook.
Participates with the Human Resources Department in the process of hiring and/or terminating employees as needed.

Strategic Planning/Training/Interpersonal:

Have an active role in the development of departmental standards and be responsible for implementation for all layouts and reports required.
Prepare/return documents, as well as supplies co-workers with needed information in a timely manner.
Lead efforts to enhance team communication, including five minute stand up, shift overlap, and production meetings.
Participates in strategic planning for area of responsibility.
Oversee on the job training efforts, working with the Human Resources Department to ensure necessary training and documentation occurs.
Enter/address employee suggestions via the Employee Suggestion Bright Ideas Program.
Notify teammates of technical and training opportunities for improvements.

Professionalism/Communication/Safety:

Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives.
Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.
Support Management, Engineers, and Technicians with special projects and studies as required. Backup the other Technicians during their absences.

Provide assistance to suppliers, including on-site visits at their facilities when needed.
Pick up and deliver product to suppliers and customers, as needed.
Organize and maintain the schedule for cleaning and general maintenance of the CMM's, Gages, and Measurement Equipment by filling out logs of activities, performing necessary PM's as scheduled.
Follow all safety procedures, including Personal Protective Equipment (PPE)
Identify potential safety issues and take appropriate action. Ensure environment is free of avoidable risks, and report concerns immediately, taking appropriate action to immediately rectify and resolve.
Organize and maintain efficiency of personal work area.
Consistently adhere to, and support, company policies and procedures, including ISO, IATF 16949, 17025 A2LA and safety regulations.
Accept instructions and duties in a positive manner.
Treat all co-workers with dignity and respect.
Exhibit all the attributes of a positive role model (including professionalism, personal integrity, and positive attitude) for employees and managers to emulate.
Assist in maintaining company values (Integrity, People, Customers, Safety, We Can If…Do What It Takes, and Ownership) daily, through thoughts and actions.