Teller Supervisor - Oak Creek at Associated Bank in Oak Creek, Wisconsin

Job Description:

If you’re passionate about providing exceptional customer service, making a difference, and contributing to your community, Associated Bank may be the right place for you. Here, you’ll experience strong connections, clear direction and real opportunities.

We invite you to view the opportunity below.

  In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.


• Paid time off to volunteer in your community.


• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.


• Competitive salaries with professional development and advancement opportunities.


• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.


• Personal banking, loan, investment and insurance benefits.

 As a Teller Supervisor, you will:

• Perform customer banking transactions, identify and service customer needs and resolve issues.


• Answer customer questions to ensure satisfaction and safety.


• Supervise the teller staff and directing day-to-day operational activities within the teller area.


• Support the sales process by coaching and motivating tellers to refer customers in need of additional financial solutions to bankers.


• Share product and service promotions and new opportunities with our customers.


• Coach, train and develop tellers.


• Ensure compliance with outside regulations and corporate standard operating procedures.


• Perform periodic cash counts of teller windows and cash vault.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and Twitter.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: Careers@AssociatedBank.com.

 Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Qualifications

Education:

High School or equivalent combination of education and experience, Required.

Experience:

2-4 years Demonstrated customer service skills in a retail environment and computer experience, Required.

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