HR Business Partner at First American in Grand Rapids, Michigan

Job Description:

COMPANY SUMMARY

Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

JOB SUMMARY

The Human Resources Business Partner (HRBP) is the primary resource to create alignment between talent and organizational development strategy and short and long term business strategy. The HRBP is aligned to business units, business leaders, and corporate functions to provide HR expertise and consulting for building organizational capability to achieve current and future business objectives through the development of proactive Human Resources strategy and practices. Partners with other HR specialty functions to act as a first point of contact and liaison with clients to deliver full HR services. Identifies business needs, gaps and readiness and collaborates with functional HR on talent development, program consultation and design. Drives and influences key workforce planning initiatives with the business and provides advice, counsel and executes key human capital and restructuring initiatives.
Builds and maintains effective working relationships with managers and employees to provide advice and counsel on a variety of HR and business related issues on both strategic and tactical levels.

ESSENTIAL FUNCTIONS

* Provide HR partnership, for both strategic and tactical initiatives, day to day HR support and execution of strategies for assigned client groups.

* Employee Relations: Counsel employees and provide support to managers concerning work related issues, partnering with senior level HRBP for escalated issue resolution, effectively handling all employee relations issues in assigned business groups by applying HR best practices for performance management and mitigating potential risk. Maintain accurate and complete documentation of employee counseling/investigations.

* Partner with other HR specialty functions (Compensation, Talent acquisition, Learning & Development) acting as a point of contact and liaison with clients to deliver full HR services.

* Provide assistance and training to employees on the interpretation and enforcement of HR and Company policies and procedures.

* Conducts initial review of promotions/salary changes, partnering with compensation to make recommendations.

* Provide influence and guidance to client groups through developing partnerships to support achieving business objectives within the assigned client population.

* Oversees and directs the rollout/ implementation of business and company-wide initiatives, including communication, learning materials and training; facilitates workshop and training.

* Provides project management expertise to clients through the initiation, management and driving of large-scale strategic projects and initiatives.

* Handles implementation of restructuring events including associated change management.

* Access talent opportunities and performance gaps; participate in talent planning, talent reviews, talent development and succession planning for assigned business groups.

* Provide advice, counsel and coaching, acquisition support, group facilitation skills, and 360 feedback coaching to BU.

KNOWLEDGE AND SKILLS/TECHNOLOGY USED

* Outstanding verbal and communication skills, with poise and confidence to interact with all levels of management.

* Motivated self-starter, confident, and able to navigate through change.

* Ability to manage high volumes of work, execute flawlessly, and understand HR processes.

* Strong team player, internally with HR team and with the business.

* Develops, Plans and Initiates involves the right people to develop plans, establish clear project goals and accountabilities; develops realistic action steps, identifies potential problems and solutions.

* Continually Open, Flexible and Adaptive ability to effectively work within a diverse and often ambiguous work environment while exhibiting adaptability and flexibility in response to business decisions and initiatives; applying good judgment; ability to shift priorities and rapid change; recovers quickly from setbacks.

* Works Collaboratively willingly shares information; facilitates the discussion and resolution of different viewpoints, promotes teamwork, works for best solution rather than own solution; expresses disagreement tactfully and sensitively. Builds trusting and collaborative relationships with business leaders and HR team.

* Consultative Approach provides advice and counsel by listening and absorbing input from others, responding based on the input, provide full expression and support of ideas, opinions and concerns and uncovering and considering all facts, issues, and behaviors involved in a situation.

TYPICAL EDUCATION

* Bachelor s degree or equivalent required

* Master s degree preferred

TYPICAL RANGE OF EXPERIENCE

* 4 7 years progressive HR experience typically gained through working under the mentoring and training of a senior level HR leader or HRBP supporting an assigned business group with experience and expertise in employee relations, conducting investigations, effectively interacting with business leaders and managers.

* Experience working as a team to manage and drive large scale strategic projects and initiatives, and collaborating with HR functional groups.

LICENSE OR CERTIFICATION

* PHR or other professional designation preferred

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers..

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