Cricket Senior Lead UX Researcher, Experimentation at AT&T in Atlanta, Georgia

Job Description:

Cricket is focused on inspiring smiles, one meaningful connection at a time. We offer an easy and high-quality wireless experience on our reliable nationwide network. Our affordable, straightforward service plans include monthly taxes and don’t require an annual contract. Our customers also enjoy basic to top-brand phones at affordable prices. As of the end of the Q2 2020, the AT&T Prepaid Portfolio, which includes Cricket Wireless, was the fastest growing prepaid provider in the United States over the past year. Visit cricketwireless.com to learn more or find a store near you. Stay up to date with the Cricket Newsroom, and connect with us on Facebook, Instagram, Twitter and YouTube. Smile. You’re on Cricket.

As the Experimentation leader you aim to scale the program and ensure best practices are used to drive data-driven decisions and optimization.  

Details include:

• Personalization & A/B Strategy - Establish a Center of Excellence with a strategic plan for organizational enablement
• A/B Testing Initiative Delivery and Scale- Lead initiative delivery from ideation through to design, development, deployment, measurement, and iteration
• Leadership and Relationship Management with key stakeholders and beyond

Minimum:

• Bachelor of Science degree in Human Computer Interaction, Interactive Media, or Human Factors Engineering or equivalent experience
• Senior-level, real- world experience in design (8-10 years) with working knowledge of managing projects independently
• 1+ year(s) of management or team lead experience
• 5+ years working experience in digital marketing or a related field
• 3+ years working with personalization or a/b/multivariate testing practices and technologies

Preferred:

• Master's degree
• Comprehensive practical and theoretical knowledge in the areas of Personalization and A/B testing strategies, methodologies, and technologies for digital optimization
• Solid understanding of software development life cycle
• Solid understanding of web analytics
• A deep understanding of digital marketing practices and technologies
• Excellent knowledge of how web technologies work, as well as familiarity with development processes
• Excellent knowledge of the Optimizely, Google Analytics or equivalent programs

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.  EOE/AA/M/F/D/V