Risk Mgmt Service Delivery, Director - Risk and Compliance
Risk functions and systems are impacted by projects and large cross functional initiatives that are managed in other portfolios. In order to properly understand, manage and be prepared to support those efforts, this role will collaborate w portfolios across the enterprise and identify those cross functional impacts.
Primary areas of responsibility for this role:
Work cross functionally with Executive Committee and other Senior Leaders to successfully deliver cross-functional strategic programs.
Drive optimal performance as leaders of strategic programs who work with a variety of stakeholders including Global Services, Product, Info Security, Commercial Banking, Marketing, Finance, and other corporate functions. Decisions and outcomes of strategic initiatives will materially impact the organization.
Create and develop Risk intake process across the Enterprise to drive change and help the Organization adopt Risk governance.
Work cross-functionally with other Risk leaders to stay up to date on initiative progress, risks and interdependencies; resolve dependencies with peers.
Build relationships with key leaders across the bank to drive a partnership between the portfolio functions, business functions, operating functions, and those leaders in delivering strategic roadmaps.
Engage with the cross functional teams on root causes of issues affecting performance and drive consistency and efficiency.
Develop reporting to be shared with Executive Committee and other key stakeholders across the Organization. Skills
Strong communications and interpersonal skills; demonstrated ability to quickly build trust and relationships, manage matrixed teams, bridge communication gaps, resolve conflicts, and influence stakeholders at all levels (including executives)
Excellent organizational skills and ability to quickly break down large, complex initiatives into logical, manageable work packages, tasks, and sub-tasks for execution
Strong technical aptitude and ability to quickly learn new products, lines of business, processes, software, systems, and client needs
Effective risk management skills and ability to predict and mitigate risks and issues, as well as anticipating and proactively preparing for changes and impacts to clients and SVB's business
Polished diplomacy, active listening, persuasiveness, and presentation skills to evangelize new products or changes and gain buy-in, consensus, and cooperation in the face of conflicting viewpoints, resistance to change, constraints, etc.
Skilled in people management, building relationships and navigating through organizations; Able to build a sense of trust and rapport that creates a comfortable & effective workplace
Critical-thinking, business analysis, and process engineering skills to manage, contribute to, and foresee pitfalls in process-related deliverables
Team Leadership - Experienced in assessing team performance and morale, and driving necessary actions to improve both; Able to develop and foster collaborative teamwork and facilitate team dynamics
Excellent problem-solving, organizational and analytical skills Competencies
Project & Program Management with deep experience with Agile Delivery
Methodologies
Solid Technical background
Required Education and Experience
Bachelor's Degree
12 years of experience in project & program management, including at least 5-8 years of experience in financial services, FinTech and/or fast-paced technology environments.
Preferred Education and Experience
See above
Certifications - N/A
Travel - N/A
Physical Demands The employee must have the ability to use a computer keyboard, mouse, calculator, copier/fax machine, scanner and telephone. While performing the duties of this job, the employee is regularly required to talk and hear. Employee must have close visual acuity to perform an activity such as: reviewing and analyzing information; transcribing; and/or viewing a computer screen. Employee may be required to make quick decisions as to when to escalate or directly address a situation, as well as handle the stress of such situations. The work environment is indoors with a majority of time spent sitting at a desk.
Disclaimer The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. This job description is intended to indicate the general nature and level of work to be performed. Duties, responsibilities and activities may change at any time with or without notice. This job description does not constitute a contract of employment and, therefore, the company may exercise its employment-at-will rights at any time.