Sales Development Representative at Crowley Personnel LLC in Jacksonville, Florida

Job Description:

Our People

Crowley is a privately-owned marine, transportation and logistics company providing worldwide solutions since 1892. We have over 6,000 high-performing team members in 35 countries and Caribbean territories, who are diverse, encouraged and deliver on their commitments. We are Crowley, the people who know.

The Crowley Way

We believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences who share their differences and are driven to achieve business and personal goals. We support the development of our high-performers and are committed to guiding them every step of the way.

What does this role look like?

Responsible for performing outbound sales calls, including cold-calling, lead follow-up and sales qualification, to develop a portfolio of buying customers while meeting or exceeding quotas.

Some of your main responsibilities will be:

• Build relationships with potential new customers.


• Identify customer requirements and expectations while finding supply chain solutions to capture new business.


• Generate and penetrate leads to capture new business outside of current customer base through phone call, email, virtual facetime, LinkedIn and other mediums.


• Maintain a full pipeline of opportunities and target achievable accounts while diligently updating our Salesforce on activities, leads and follow ups.


• Meet and exceed minimum KPI requirements such as productivity, new revenue growth, gross profit, contribution margin, load counts, multiple supply chain service sells and graduating accounts to need additional support.


• Challenge status quo with effective solutions and improvements to the achieve departmental sales goals.


• Utilize customer relationship management tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve sales goals.

Must-haves:

• A Bachelor's degree in business or a related field; or a combination of post-high school and equal experience may be substituted for education.
• 1 - 3 years prior sales, customer service and/or and logistics experience, including knowledgeable of industry-related issues in transportation and/or supply chain management.

Nice-to-haves:

• Proficient in Microsoft Office products, including Office products, including Word, Access, Excel, and customer relationship management tools, such as Salesforce.

What an average day looks like:

• You communicate effectively verbally and in writing.
• You establish and maintain effective working relationships.
• You evaluate process effectiveness and develop change or alternatives.
• You prioritize, organize, and perform multiple work assignments simultaneously.
• You demonstrate effective customer service skills.
• You utilize problem-solving skills.
• You perform accurately in a detail-oriented environment.
• You demonstrate skill in preparing clear and concise reports, correspondences, and other written materials.
• You onboard new accounts while making the transition seem seamless to the customer.
• You build relationships with current and new accounts while sharing previous experience and/or expertise to fellow co-workers and customers.
• You effectively manage projects that may vary in nature and scope.

Apply if you identify with these competencies:

• Demonstrates self-awareness (Our culture thrives on positive intent, which applies to receiving/giving feedback).
• Action-oriented (you figure things out and execute).
• Manage ambiguity (things change so we want to know you can adapt).
• Collaborates (you know five heads are better than one).
• Nimble learning (you're knowledgeable of a lot of subjects and are not afraid to share and seek new skills and insight).
  
  

What else is in it for you?
Our people enjoy some amazing perks, check out a few below:

Employee resource groups - These dynamic committees are driven by you and your peers and are designed for networking, engaging and growing your interests. We welcome new groups all the time!

Personal development - We believe that personal development is key to a high-performance organization and encourage our employees to own their own growth. We offer a variety of training classes and resources for employee and team development and promote a culture of learning.

Awesome people - Your colleagues will challenge you to be your best every single day and acknowledge your efforts. Plus, our people know how to have fun. (Search #OneCrowley for a sneak peek)

If this position doesn't sound like a fit for you, check out our other openings. www.crowley.com/careers
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EEO Statement
We're an Equal Opportunity Employer. For affirmative action purposes and to assist in our compliance with federal government record-keeping, we would request that you complete a voluntary self-identification information form. All information provided will be kept confidential and separate from your application data.

Working Conditions
Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor, and the ability to sit for long periods of time.

FLSA Status
The position is Non-Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health, are expected to be respected and complied with.